Career Stats
Resources
Sources of Dissatisfaction
Leisl
100
This career field has the highest rate of conflict
What is Healthcare?
100
When experiencing feelings of burnout or stress, this department or individual is often the first point of contact for support and guidance within a workplace.
What is HR/Manager?
100
This is defined as a syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed, and is loosely characterized by exhaustion, cynical outlook of your job, and reduced performance
What is ‘Burn Out’
100
Liesl - Liesl, Leslie’s step sister, is a 37 year old woman, and has worked in a bridal dress shop for the past 7 years. Although she generally really enjoys her job, in her personal life she is currently navigating a divorce from her husband of 9 years. She is struggling with the expectation to have a positive and cheery demeanor at her job, while battling the emotions of her reality of a crumbling marriage. Liesl feels exhausted “putting on a mask” every day for her clients and that she is not operating in an authentic way. Lately, Liesl feels like her coworkers, whose schedules she manages, are getting on her nerves and she has gotten very close to losing her temper on more than one occasion. She often wonders if she should go back to school to avoid having to w
Liesl’s only positive stress management at this time is taking her dog, Castro, on long walks through the bustling city. Adding to the ambiguity of Liesl’s intentions, towards the end of her walk she always turns up her music, plays Fleetwood Mac’s ‘Go Your Own Way’ from the seminal 1977 record, Rumours, and walks to the career center near her workplace. She has never entered it, but often wonders what it’s like inside.
On the weekends, Liesl reads and enjoys her time off with Castro, but feels lonely and has lost interest in her pickleball club, where she doubles with one of her coworkers in hopes of defending their neighborhood title. When Mondays come around, Liesl thinks about calling-in sick, and ends up spending as much time in the backroom as she can to get away from her smiling clients.
Where/how would you start your counseling with Leisl?
It depends!
200
The leading cause of workplace conflict
What is differing opinions with coworkers
200
This website is available to the general public to gain information on different types of careers
What is O*Net
200
Workers are unclear of what their true job duties actually are, which can lead to burn-out.
What is 'Role Ambiguity'
200
Relationship issues between Liesl and her husband are an example of this type of conflict
What is Work-Family Conflict
Do you think this is an example of interpersonal or intraperitonal conflict?
300
Workplace disputes and personality clashes take up approximately _____ hours per employee, per week
What is 2.8 hours
Fun fact: Employers pay $359 billion for time that employees spend engaging in interpersonal conflict instead of in work!
300
What is something you can personally do to reduce workplace burnout?
What is *Self care*
What does that look like to you?
300
The emotional and physical exhaustion that results from caring for others
What is ‘Compassion Fatigue’
300
Changing jobs within a company is an example of horizontal career change.
How could you use this concept to determine burnout or dissatisfaction for Liesl?
Is there a right answer?
400
A study found that what percent of employees have reported experiencing burnout within the last year?
80%
However, only 10% of people left their job due to burnout.
400
These are two valid and reliable assessment tools used to measure burnout.
What is the Maslach Burnout Inventory (MBI) and/or what is the Burnout Assessment Tool (BAT)?
400
A persons’ outlook of their work as an integral part of their identity and life goals. It is considered a subjective element & component of job resources that helps alleviate job burnout and role stress
What is 'Career Calling'
400
Using Super’s Theory of career development, we can see that Liesl is in the establishment phase of her career; however, we can predict that she might be entering this other type of phase, which indicates a re-entry into the exploration phase.
What is ‘miniphase’ or ‘mini-cycle’.
500
50% of employees of this generation have left their job due to burnout
What is millennial
500
This popular NBC series, often deemed the greatest series ever recorded, is a prime example of a workplace that is filled with conflict, pranks, and is a really good depiction of what not to do to avoid being called into your manager and/or HR’s office?
What is 'The Office'?
500
External or circumstantial factors that influence an employee's decision to resign
What is 'situational determinant'?
500
Do you think that Liesl is burnt out or needs a career change?
