Chapter 10
The sense of satisfaction you get when you achieve an important goal.
What is an intrinsic reward?
It has been defined as discriminating against members of a dominant or majority group usually as a result of policies designed to correct previous discrimination.
What is the reverse discrimination?
It is an employee organization that has the main goal of representing its members in employee-management negotiation concerning job-related issues.
What is a union?
It was a key element of Frederick Taylor's approach, and it examined the tasks performed to complete a job and the time needed to complete each task.
What is the time-motion study?
Benefits such as sick-leave pay, vacation pay, pension plans, and health plans that represent additional compensation to employees beyond base wages.
What are fringe benefits?
The union movement in the United States was an outgrowth of the economic transition caused by this important transition.
What is the Industrial Revolution?
The Hawthorne studies were conducted by this man and his colleagues from Harvard University.
Who was Elton Mayo?
According to the U.S. business law, it means providing services for employees according to their specific needs.
What is accommodation?
It was the first national labor organization in the United States.
What is the Knights of Labor?
It is the tendency for people to behave differently when they know they are being studied.
What is the Hawthorne effect?
It lets two or more part-time employees share one full-time job.
What is job sharing?
It is the process by which representatives of a union meet with representatives of management to negotiate a contract for workers.
What is a collective bargaining?
It is the concept used to describe the level of passion and motivation that a person has about their work.
What is engagement?
It is the process of training and educating employees to become good managers and then monitoring the progress of their managerial skills over time.
What is management development?
It was established by the Wagner Act to oversee labor-management relations.
What is the National Labor Relations Board?