What do you say when you greet someone at the beginning of a business meeting?
"Hello" or "Hi"
What is the term for a scheduled discussion about work-related topics?
"Meeting"
What should you do when you receive an email from a colleague or client?
"Reply promptly"
What's the term for sending a message to someone using a computer or phone?
What is a company's name and logo called?
Brand
What is the term for the money you earn from your job?
Salary
In a meeting, what do you call the person who leads and directs the discussion?
Chairperson" or "Facilitator"
In a business setting, what should you do if you can't attend a scheduled meeting?
"Send an apology and let them know you can't attend"
What type of communication do you use when you speak with someone through a video call?
Videoconference
What's the term for a company's written goals and principles?
Mission Statement
In a formal business meeting, what do you usually use to address someone you don't know well, like a client?
"Mr." or "Ms." followed by their last name
When you want to share information using slides and visuals, what type of presentation do you give?
"A PowerPoint presentation"
What is the term for the rules and customs that govern behavior in the workplace?
"Business etiquette" or "Office etiquette"
What is the formal document you write to request something or inform someone of a decision?
Letter
What do we call the money a company makes after subtracting its expenses?
Profit
hen you finish a business phone call, what polite phrase do you use to say goodbye?
"Thank you for calling" or "Goodbye"
What do you call the document that summaries the main points of a presentation?
"Handout"
In a business lunch, who usually pays the bill?
"The host" or "The person who invited others"
What's the term for speaking to a group of people to persuade or inform them about something?
Presentation or Speech
What's the term for the people who own a company?
Shareholders or Owners
In business, what is the document that lists your work experience and qualifications when applying for a job?
"Resume" or "CV" (Curriculum Vitae)
In a meeting, what is it called when you express your agreement or support for an idea?
"To endorse" or "To approve"
What should you do before a job interview to prepare yourself?
"Research the company" and "Practice answering common interview questions"
What do we call a short message or note sent to someone in a business context?
Memo (short for memorandum)
What is the highest-ranking person in a company called?
CEO (Chief Executive Officer)