Business Activities
Concepts of Management
Nature of Human Resource Management
Nature of Customer Relations
Competition
100

Ensuring that a product meeting predetermined standards

What is Quality Control?

100

The people responsible for management

What is Managers?

100

 The part of staffing that involves seeking out and attracting qualified potential employees

What is Recruiting?

100

The way to build positive customer relations

What is proactive?

100

The rivalry between two or more businesses to attract scarce, or limited, customer dollars

What is competition?

200

The day-to-day activities required for continued business functioning

What is Operations?

200

All of the sources of money available to the business

What is Financial Resources?

200

The explanation of the responsibilities and tasks associated with a specific job

What is a Job Description?

200

 The literal business with offices, desks, chairs, manufacturing equipment

What is tangible?

200

 occurs between or among businesses that offer similar types of goods or services

What is Direct Competition?

300

 The process of creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large

What is Marketing?

300

Deciding what work will be done and how it will be accomplished.

What is Planning?

300

The relationship you have with other employees, supervisors, and managers.

What is Employee Relations?

300

 The activities a business engages in to interact with its customers

What is Customer Relations?

300

 a type of rivalry between or among businesses that focuses on the use of price to attract scarce customer dollars

What is price competition?

400

The process of planning, staffing, leading, and organizing employees

What is Human Resources Management?

400

The department heads, production managers, sales managers, and district managers

What is Middle-Level Management?

400

___ ___ aim to gauge employee attitudes about a company, gain constructive suggestions for improvement, and gather further understanding about employee turnover

What is Exit Interviews?

400

When customers are happy with a business, they are likely to tell their friends, family, coworkers, and acquaintances about it

What is Word-of-Mouth Promotion?

400

___ includes promoting the following: exceptional quality, special features, trained personnel, outstanding customer service, convenience, modern facilities, and a wide variety of products.

What is nonprice competition?

500

The company needs to do is make sure that the borrowed amount will cover the project’s expenses—including things such as:

What is salaries, advertising of the product, and tools for production. 

500

The skills needed for a manager to be successful

What is technical, interpersonal, and conceptual skills?

500
The compliance and legal matters HR managers deal with
What is Safety and Health, Interviewing issues, and Employment contracts? 
500

Customers don’t want to deal with businesses that don’t understand the basic rules of ___ and courtesy

What is etiquette?

500

The four main types of market structure

What is perfect competition, monopolistic competition, oligopoly, and monopoly?