If I have to Pick One
What are the minimum balance to open the Carter Bank business checking accounts?
A). $50
B). $100
C). $250
B). $100—However, we don't lead with "It's only $100 to open." We should ask how much you have. If it's less than $100, then tell them it takes at least $100. If it's more, that's perfect.
True or False
A prospect is a non-customer who may need the bank's products or services.
True
If a business does not have combined statements, how often are business savings statements generated?
A). Monthly
B). Quarterly
C). Semi-Annually
B). Quarterly
What product offers tiered premium interest rates based on the amount deposit?
Premium Money Market
Name that service that offers...
Online banking to pay bills, initiate wire transfers and set up electronic payments and receivables (ACH) to simplify and modernize the business's account management.
Commercial Center Manager
What service through Carter on the Go allows customers to send payments without the hassle of check writing, envelope stuffing, and stamp buying?
Bill Pay
Who can be considered a COI (center of influence)?
A). CPAs
B). Pastor
C). Attorneys
D). All the above
D). All the above. A COI is someone well-known, respected, and trusted in the community and, as a result, has significant influence over the thoughts and actions of others.
Which business checking account offers...
* No min. daily balance fee
*250 free monthly transaction items
*No fee for up to $10,000 in monthly currency deposits/withdrawals.
Business 250
What services allows businesses to view separate entities with other tax entities under different profiles?
CCM
Your customer is opening a new business account and needs help obtaining customized in-store, online, and mobile payment solutions.
What do we offer?
Elavon Merchant Services offers customized point-of-sale and mobile solutions for businesses in a wide range of industries, accepting almost all forms of card payments.
Your business customer mentions that they need help paying for basic supplies, improving cash flow, avoiding fraud liability, and giving their employees something to purchase gas, etc. What's a possible solution?
Business Credit Cards
True or False
Pre-call planning is only done with prospects?
False—Pre-call planning is the research that takes place before meeting with a prospect or existing customer. By planning and preparing, you'll be able to arrive with a tailored approach, increasing your chances of building a stronger relationship and a successful meeting.
Yes or No
Do debit card transactions count toward the number of items allowed in a given month's time on a business checking account?
Yes, Items include checks paid, debit and credit memos, deposit tickets, checks deposited, online bill payments, & electronic debits & credits (including debit card transactions).
What would be the best referral option if your business customer needs help with coverage one of the following things?
* Property/Liability
*Auto & Truck
* Work Comp./ Umbrella
* Flood
* Bonds
Bearing Insurance
True or False
Sweep accounts generate additional earnings at a competitive rate by manually transferring a defined amount of excess funds each day from your commercial checking account into an interest-bearing account.
False- The transfers aren't manually done. They are done automatically.
What savings options are available for business customers?
A). Business CDs
B). Business Savings & CD's
C). Business Money Market & CD's
D. Business Savings, Money Market, & CD's
D). Business Savings, Money Market, & CD's.
All are great ways for a business to set money aside for both short—and long-term goals.
What is the bank's routing number?
051403957- The routing number is also called an ABA number for routing transit number.
Which business checking account offers the following...
* $25 min. Balance fee will be waived if you meet one of these conditions: maintain a minimum daily balance of $10k, have a combined balance of $15k, or hold an outstanding business loan balance of $50k.
*500 free monthly transactions
Business 500 Checking
This account will receive an earnings credit. A portion of all of the fee(s) may be offset by the Earnings Credit Rate. Earnings credit is calculated based on the monthly average available collected balance. Fees are assessed based on activity in the account. Which business checking account is this?
Analysis Account or Money Service Business Account
Your customer who is a real estate attorney mentions they are looking for help with securing online access as they are managing their escrow and subaccounting tasks.
Carter ZEscrow
It's ideal for law firms, property managers, title and real estate offices, etc.
What process can be used to retain business deposits at risk of leaving the bank?
Rate Bump Process
This account can be customized by Treasury Services or Cash Management to fit the business' specific financial needs.
Account Analysis
What Treasury service can help protect businesses in stolen checks, check forgery, and check washing?
Positive Pay
Your customer mentions that he wants to help his employees start saving for retirement. Who can you send a referral to in order to help with this process?
HMC Partners- They help prepare for monumental life events
Your customer mentioned that they accept checks as a form of payment, but sometimes it takes days for them to make it into the branch to deposit all the checks. What service offered through Treasury that can help?
Remote Deposit Capture
It's a special scanning process that saves staff time and increases efficiency.