Terminology 1
______ is the principle that employees who accept an assignment and authority to carry it out are answerable to a superior for the outcome.
Accountability
______ is an informal channel of communication, separate from management’s formal, official communication channels.
Grapevine
_____ _____ are the most basic and first needs to be satisfied, are the essentials for living—water, food, shelter, and clothing.
Physiological Needs
_____ are employee walkouts and are one of the most effective weapons labor has.
Strikes
____ ____ is changing behavior and encouraging appropriate actions by relating the consequences of behavior to the behavior itself.
Behavior Modification
___ ____ is performance of one full-time job by two people on part time hours.
Job Sharing
______ is a persuasive form of communication that attempts to expedite a marketing exchange by influencing individuals, groups and organizations to accept goods, services and idea.
Promotion
______ is teaching employees to do specific job task through either classroom development or on the job experience
Training
_______ is an incentive system that pays a fixed amount or a percentage of the employee’s sales.
Commission
_____ is when management actually closes a work site so that employees cannot go to work.
Lockout
_____ is a change of the basic structure of an organization.
Restructure
_____ is a management philosophy (Theory) that stresses employee participation in all aspects of company decision making.
Theory Z
_______ is a method of outside resolution of labor and management differences in which a third party is brought in to keep the two sides talking.
Conciliation
_____ is an employee’s attitude toward his or her job, employer, and colleagues.
Morale
______ is a financial reward calculated on a weekly, monthly, or annual basis.
Salary
_______ occurs when employees quit or are fired and must be replaced by new employees.
Turnover
______ is a program that allows employees to choose their starting and ending times, as long as they are at work during a specified core period.
Flextime
_____ _____ are a visual display of the organizational structure, lines of authority (chain of command),staff relationships, permanent committee arrangements, and line of communication.
Organizational Charts
_______ describe employment changes involving resignation, retirement , termination, or layoff.
Separations
_____ are financial rewards based on the number of hours the employee works or the level of output achieved.
Wages