Category 1
The study of writing or speaking as a way of communicating information or persuading an individual is?
Rhetoric
Using poor grammar or spelling in a message is an example of what kind of barrier?
A sending barrier
Practice of organizing time and work assignments to increase personal efficiency.
Time Management
A group of two or more people who work together to achieve a common goal is a
Team
Neutral person called in to help conflicting parties resolve their dispute and reach an agreement.
Mediator
Personal Space is an aspect of what?
Nonverbal Communication
How the message is transmitted is called the what?
The Channel
Skills that help people communicate and work well with each other are what kind of skills?
Interpersonal Skills
This includes age, race, nationality, gender, mental ability, physical ability. And other qualities that make an individual unique.
Diversity
The shared beliefs, customs, practices, and social behavior of a particular group or nation.
Culture
Using poor grammar or spelling in a message is an example of what type of barrier?
Sending Barrier
The incorporation of written, verbal, visual, and digital communication to provide factual information that is usable in the workplace is called what?
Professional Communication
When you give up an individual idea so the group can come to a solution
Compromise
This is the inclusion of a neutral person to help conflicting parties resolve their dispute and reach an agreement.
Mediation
The use of English by those with a different native language is called what?
English as a Second Language (ESL)
The translation of a message into terms that the receiver can understand is called what in the communication process?
Decoding
These are people that guide others to a goal.
Leaders
The advantage an individual or an organization has due to its good reputation.
Goodwill
When individual team members agree on the decision that the team makes.
Consensus
A belief or generalization about a group of people with a given set of characteristics.
Stereotype
When someone laughs at a statement you make, it can mean that the person finds you entertaining or it can mean that the person does not believe you. To convey the real meaning, your statement needs to be taken in what?
In Context
This is the set of customs or rules of etiquette that dictate how certain levels of employees interact with each other
Protocol
The attitude projected with the tone and pitch of a speaker’s voice is called what?
Paralanguage
Being able to work with others to achieve a common goal is using what kind of skill?
Collaboration
The process of sending and receiving messages between people of various cultures is what type of communication?
Intercultural Communication