MS PPT
Name 3 of the 10 C's Of Effective Business Communication
Clear
Complete
Correct
Concise
Conversational
Courteous
Coherent
Considerate
Concrete
Credible
What is a noun?
Nouns are people, places, or things
BENEFITS OF POSITIVE COMMUNICATION IN THE WORKPLACE
Some benefits of positive communication are listed below:
The Four Types of Sentences:
•Simple Sentence
•Compound Sentence
•Complex Sentence
Compound-Complex Sentence
What are the four different reading styles?
•Skimming
•Scanning
•Intensive Reading
Extensive Reading
What are the three different writing styles?
The Three Writing Styles:
•Technical Writing
•Conversational Writing
Argumentative Writing
True Or False:
Technical Writing is Concise, precise, well-organized, and to the point.
True
True Or False
Conversational Writing is: A style of writing that makes an argument and supports it, both logically and in terms of tone.
False
Conversational Writing: Writing in a tone of voice, and at a level of language, to open a conversation. It relies on a less formal level of language as well as good people skills. The word choice, sentence structure, and other elements should make it sound more natural. It is written in active form.
True Or False:
You should never use a subject line in an email - they are a waste of time!
False!!
True Or False:
Active Listening Requires No Focus
False:
Active Listening is an extremely valuable technique that requires focus when receiving verbal instructions from someone else
The Three Types of Listening:
•Passive Listening
•Selective Listening
Active Listening
What are some tips for overcoming stage fright?
Presentation is Key
Practicing your presentation exhibits professionalism and minimizes mistakes and stage fright.
Act Naturally
Be yourself and use appropriate etiquette.
Pep Talk
Positive self-talk before a presentation will ensure that you are successful.
Invisible Mistakes
You are often the only person who knows that you have made a mistake. Do not point out mistakes to your audience. Move on.
Pre-Presentation Self-Care
Get a good night’s sleep and eat well.
Slow Down and Set the Pace
Slow your rate of speech down. Demonstrate calm and professionalism to your audience. Speak articulately and at a good pace.
Highlight Note Cards
Small index cards with a couple of notes on them are often useful during presentations. Occasionally glancing at your notes is acceptable. Highlight some of the more important bullet points to make them easier to find.
Scripting
Write out a script for the content that you want to deliver.
True Or False:
Verbal Communication Is Stronger Than Non-Verbal Communication
False - Most Of Our Message Is Read Through Our Non-Verbal Communication!
True Or False
You cannot increase your speed of reading
False:
You can do this through many strategies
Before Starting to Write:
What Are Two Critical Rules You Must Consider?
Name Three Ways We Can Communicate Non-Verbally
Anything That Is Acceptable Here
THE THREE CS OF PUBLIC SPEAKING
Speak clearly.
Be concise and to the point.
Be consistent with your message.
True Or False:
You Shouldn't Test every piece of multimedia you will be using prior to the presentation.
False:
Always Test Everything - Be Prepared To Present With Or Without!
The meeting agenda is a schedule that informs participants of what will be covered in the meeting. It outlines:
The meeting agenda is a schedule that informs participants of what will be covered in the meeting. It outlines the timing, place, topics to discuss, time limit per topic, and who is accountable for delivering the topic content as confirmed in the directing process.
EFFECTS OF NEGATIVE COMMUNICATION IN THE WORKPLACE
Negative communication can lead to conflict, sabotage employee morale, and more.
Some effects of negative communication in the workplace are listed below:
The basic formatting elements that should be included in every email:
•An appropriately descriptive subject line
•The correct address/salutation for the receiver
•Body text that is worded clearly, to the point, and about one work-related subject
•A polite and courteous closing line
True or False:
You should always reply and write an email when upset or angry so you have the freshest facts!
False:
Step away and check yourself before sending (24 rule)
True Or False
When someone calls you, you should answer the phone with “whats up” or “what do you want” or some other similar salutation.
When someone calls you, you should answer the phone in a professional manner. Your greeting should begin with “hello” or “good morning” or some other polite salutation.
What Are The (5) Types Of Noise?
Environmental Noise: Loud music, noise from construction, or other people having conversations in close proximity to us can make it difficult to hear.
If there is environmental noise, we would have to move to a quieter area to make our phone call.
Physiological Noise: Examples include deafness or blindness.
If physiological noise is the issue, then we may be able to use assistive technology or a face-to-face meeting may be required.
Semantic Noise: Different interpretations of the meanings of certain words can cause confusion.
See the next page for details on how to avoid Semantic Noise.
Syntactical Noise: The receiver may become distracted by grammatical mistakes or mispronunciations and may not concentrate on decoding the message.
Psychological Noise: Certain attitudes, like anger or sadness, may cause someone to lose focus on the present moment.
True Or False:
Proofreding and editIng are not NecEssari in buzness we know wat we are doign!!
False!
It is a critical part of the process which shows professionalism and keeps our messages clear!