Show:
Barriers to Communication
Nonverbal Communication
Communication Channels
Delivery
Shark Tank
100
Interferences that cause the message received by the audience to be different from the intended message are called:
Noise
100

What is something an excellent business writer would do?

Spend more time planning than writing

100

What should be included in the signature block of an email?

Contact information

100

An email subject line should be this amount of words:

5-10 words in length

100

At what point during your pitch do you share with the Sharks your valuation and price to buy into your company

The beginning after you say your name and company name.

200
What can dramatically improve your chances for business success?
Excellent communication skills
200
Smiles, frowns and clenched jaws are examples of:
Facial expressions
200

A meta message is what?

What people take away from a communication.

200
When a hostile questioner appears determined to undermine your presentation, what should you do?
Stay calm, collect your thoughts, answer without getting defensive
200

What is scalability

How to grow the company

300
What causes significant obstacles to effective communication.
Slang and jargon
300
When the listener completely focuses on the speaker, it is called:
Active listening
300

Why should you avoid using slang in business messages?

It is unprofessional and distracting.

300

The level of verbal and nonverbal information conveyed is called:

Richness of communication

300

This term refers to a specific group of consumers that a company aims its products or services towards.

What is a target market?

400
One of the reasons people tend to have a hard time listening is because the way people think is:
They think at a much faster rate then they can listen.
400
Shrugging and fidgeting are examples of:
negative gestures and posture
400

Who/What determines the proper choice of communication channel?

The preferences of the audience.

400
Avoid biases because:
Biases can interfere with your message and can alienate your audience.
400

This represents the direct costs incurred in producing goods or services that are sold by a company.

What is cost of goods sold (COGS)?

500
Language used by specific groups and not universally spoken is called:
Slang
500
Positive gestures and posture emphasize:
confidence and openness
500

The communication channel that has one of the lowest degree of channel richness is:

text

500

The communication channel with the highest level of channel richness is:

Face to face meeting

500

How does a company make money, including selling products, charging subscription fees, or earning from ads?

What are revenue streams?