Business Communications

Job Skills &Resumés

100

Communication, Problem-Solving, Adaptability 

What are the "Top Job Skills"?

200

Personal Traits, Social Skills, and Interpersonal Abilities

What are "Soft Skills"?

300

This interpersonal skill involves the capacity to full understand and share the feelings of others, often leading to better teamwork and leadership

What is emotional intelligence?

400

A concise summary that highlights your skills, experiences, and achievements, typically found at the top of a resume or in LinkedIn profile.

What is a "Resumé Profile" or "Professional Profile"?

500

Monster, Indeed, ...

What are "Online Job Search Platforms"?

Social Media

100

Platform with disappearing content called "Stories"

What is "Instagram or SnapChat"?

200

Symbol used to categorize content (i.e., trends)

What is a #hashtag?

300

X

What is the new name for Twitter?

400

Professional network platform for sharing resumes, seeking jobs ...

What is "LinkedIn"?

500

Founded in 2004, this networking platform was initially limited to Harvard University students

What is "Facebook"?

Communication Channels

100

Face-to-Face, Telephone Calls, Meetings

What are "Verbal Communication Channels"?

200

Best channel to communicate sensitive situations

What is a Conversation (Face-to-face)?

300

Emails, Memos, Reports

What are "Written Communication Channels"?

400

Often used in professional settings, this asynchronous channel allows employees to exchange detailed information and maintain a record for future reference.

What is "email?"

500

Real-time digital communication platform essential for remote teams to hold meetings and collaborate, while not in the same room.

What is Video conferencing?

Presentations & Reports

100

Communication skill involves the ability to articulate thoughts, ideas, and viewpoints confidently in front of an audience

What is "Public Speaking" or "Presentation Skills"?

200

Passion, eye contact, storytelling, start with a bold hook ...

What strategies engage an audience when presenting?

300

Body Language, Tone of Voice ...

What is "Non-Verbal Communication"?

400

Found at the beginning of most reports, this section offers background information and outlines the documents purpose or "Statement of Purpose".

What is the Introduction?

500

Report that includes a "SWOT Analysis"

What is an "Analytical Report"?

Name the ACRONYM

100

UX

What is "User Experience"?

200

AIDA

What is "Attention, Interest, Desire, Action"?

300

B2B

What is "Business to Business"?

400

SWOT

What is "Strengths, Weaknesses, Opportunities, Threats"?

500

BOPIS

What is "BUY ONLINE PICKUP IN STORE"?