Listening
the first step in the listening process
What is seeing
What is sound
What is hearing
What is hearing
Everything is aligned to the left
square style
round style
block style
What is block style
verbs require helper verbs.
active
negative
passive
What is passive
The United States has this
multicultural society
mixed society
too many people
What is a multicultural society
This is an example of body language
facial gestures
wiggling toes
sneezing
What is facial gestures
these are the two types of listening
loud and soft
casual and active
bad and good
What is casual and active
Who actually typed the letter
Management
friend
reference initials
What is reference initials
You must take this into consideration before writing
How tired you are
what is your audience
who will type it
What is your audience
foreigners view Americans as this
foodies
materialistic
smart
What is materialistic
How people communicate with space
too close
proxemics
too far
What is proxemics
You spend this range of percentage listening everyday
10-20 percent
25-40 percent
40-70 percent
What is 40-70 percent
this tone should be used at all times
negative tone
positive tone
loud tone
What is a positive tone
the pre-writing stage can be represented by this acronym
CALM
PALM
GFRD
What is PALM
oversimplified beliefs about a group of people
disquieting
sterotype
groupies
What is a sterotype
How you say it, used to express emotions is an example of
paralanguage
no-language
too much language
What is paralanguage
Listening requires this where hearing doesn't
ability to focus
speaking loudly
wearing hearing aids
What is the ability to focus
No punctuation after salutation or complementary close
crazy punctuation
open punctuation
no punctuation
What is open punctuation
verbs show the subject performing the action
long verb
active verb
negative verb
What is active verbs
Exchanging business cards is ceremonious and important in this country
Ireland
Japan
China
What is Japan
Transferring of info without relying on word meanings
confusing non verbal communication
diffuse communication
What is non verbal communication
this is the last and hardest part about the listening process
keeping quiet
remembering
asking
What is remembering
There is a colon after the salutation and a comma after the complementary close
mixed punctuation
strange punctuation
different punctuation
What is mixed punctuation
This language should be used at all times
bad language
inclusive language
mixed language
What is inclusive language
men and women are payed equally for identical jobs was instituted in this act
HIPPA Laws
equal pay act of 1963
act of fair play
What is the equal pay act of 1963
Roles of Nonverbal Communication
stop message begin message
reinforce message Contradict message Substitute message Regulate message
play message send message
What is reinforce message Contradict message Substitute message Regulate message