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__________________, one of the major concepts from Chapter 6, is "stating what you think, feel, want, or need in a way that is direct, honest, and respectful of others," whereas aggressiveness is "stating thoughts, feelings, wants, or needs directly and honestly but in a way that is disrespectful of others" (Cheesebro, O'Connor, & Rios, 2010, p. 135).
What is "Assertiveness?"