Who You Gonna Call?
The Manager of Business Continuity
Who is Ian Adams
Preparing for events impacting Lowe’s brand, reputation, and corporate assets.
What is Lowe's Business Continuity
A documented collection of procedures and information that is developed, compiled, and maintained in readiness for use in an incident to enable an organization to continue to deliver its critical processes.
What is a Business Continuity Plan
An interactive source for determining Lowe's physical asset locations and how they may be impacted by severe weather.
What is the Lowe's Weather Map
When you get a call that half your staff won the mega millions and will be on an island for the next 3 months.
What is activate your Absenteeism Plan and contact businesscontinuity@lowes.com
I need to complete the annual review of my Supply Chain, Merchandising, or Finance Business Impact Analysis (BIA)
Who is Tiffany Puckett
The four P's of Business Continuity
What are people, places, processes, and providers
A documented recovery strategy that outlines what to do in the event that your staff/team are impacted.
What is absenteeism (people)
A cloud-based tool that houses all continuity based records (AIA's, BIA's, BCP's, & Exercises).
What is Business Continuity in the Cloud (BCIC)
Ignoring your friendly neighborhood Business Continuity team.
What should you NOT do in order to plan to protect your people, places, processes, and providers.
There are several new departments in HR and Marketing that need a new business continuity plan (BCP)
Who is Jessie Malit
An assessment used to identify a department's critical processes that would be significantly impacted in the event of a disruption.
What is a Business Impact Analysis (BIA)
A documented recovery strategy that outlines what to do in the event that your primary facility is impacted.
What is loss of location (place)
An online questionnaire where one can request an assessment of a new application or a review of an existing application.
What is the Application Impact Analysis (AIA) request tool
After disaster strikes
When is NOT the time to develop a continuity plan
I am the program manager for a brand new PRO application rolling out in stores next quarter. I would like to have the application assessed for impacts (AIA)
Who is Hunter Pearce
An assessment that collects qualitative and quantitative information used to calculate an application's overall risk rating for disaster recovery purposes.
What is an Application Impact Analysis (AIA)
A documented recovery strategy that outlines what to do in the event that your equipment is impacted.
What is loss of technology (processes)
A scenario designed to walk through a department's knowledge of responding to an unanticipated incident.
What is a tabletop exercise
When the plan owner is the only associate who knows the continuity plan exists
What is a Single Point of Failure/Key Person Dependency
I would like to learn more about Business Continuity at Lowe's and ensure my team is prepared to navigate uncertainty.
Who is businesscontinuity@lowes.com
Financial, Operational, Reputational, Legal, and Data Impact.
What are the core categories considered in evaluating an applications criticality
A documented recovery strategy that outlines what to do in the event that your vendors are impacted.
What is loss of third parties (providers)
A process of intelligence gathering, assessments, plan development, testing, and continuous monitoring.
The weakest link in the global security chain
Who is any department who does not have a business continuity plan