Critical Documents
Employees
Teams
BCM Response
100

The document used to address life threatening situations.

What is an Emergency Response Plan (ERP)?

100

877-406-3741

What is the Springfield Employee Hotline?

100

The team responsible for making decisions during periods of business interruptions or disasters

Who is the Incident Response Team (IRT)?

100

An organized approach to managing an event.

What is a Incident Response?

200

The document houses policies, procedures and tools that enable the recovery and continuation of vital technology infrastructure and systems within the recovery time objective (RTO).

What is a Disaster Recovery Plan (DRP)?

200

800-423-5115

What is the Florence Employee Hotline?

200

The team responsible for implementing site/functional level response measures

Who is the General Response Team (GRT)?

200

The process to relocate employees to our vendor supported recovery options and/or other Assurant locations

What is a Recovery Strategy?

300

Used to manage and coordinate all site incident management activities including activities such as: •Supervising recovery effort •Declaring a crisis •Invoking other plans •Monitoring restoration, resumption, and normalization activities

What is the Site Incident Response Plan (IRP)?

300

866-596-3774

What is the Duluth Employee Hotline?

300

The group responsible for review and approval of BIA's and other BC documents.

Who is the LS Ops Incident Response Leadership Team?

300

A discussion-based session where team members meet in an informal setting to discuss their roles during an emergency and their responses to a particular emergency situation.

What is a tabletop exercise?

400

The document houses policies and preparation to ensure that an organization can continue business operations in case of serious incidents or disasters

What is the Business Continuity Plan (BCP)?

400

Manager, Call Trees, SMS, Employee Hotlines

How will I get notified of an incident?

400

Disseminates the approved BCP documents and manages document revisions

Who is the LS Ops BCM Team?

400

A way to ensure that data can be recovered after an event or loss

What is a disaster recovery test?

500

A cross-site functional guide for critical activities during LS BCM-related events.

What is the Business Interruption Playbook?

500

SunGard or Mobile Recovery Units

Where will I work if there’s a disaster?

500

Formalizes the Business Continuity program and provides guidelines for developing, maintaining and exercising Business Continuity Plans.

Who is the Corporate Business Continuity Management Team?

500

A document supplied to our clients

What is the Assurant Business Continuity Program Management Policy?