EMERGENCY RESPONSE
INCIDENT MANAGEMENT
CRITICAL PROCESSES
BUSINESS CONTINUITY
WHO's WHO
100
Any disruptive or harmful event that endangers people, environment, or an organization’s property and assets
What is an Emergency?
100
Any incident that disables or destroys the technology infrastructure and its communication capabilities with a potentially disruptive effect on business operations
What is Loss of Technology?
100
Business process that must be restored immediately after a disruption to ensure the affected firm's ability to protect its assets, meet its critical needs, and satisfy mandatory regulations and requirements.
What is a Critical Process?
100
Approves, sponsors, and provides full support for the development and implementation of the organization-wide business continuity program
What is Executive Sponsor?
100
Our Business Continuity Head, Incident Management Team Leader, and Business Recovery Team Leader
Who is Ramon Villordon?
200
Serves as the first line of defense in case of any disaster to prevent further damage to property as well as injuries to employees
What is Response Team?
200
Documents the cause and magnitude of loss as well as the needed pre-arrangements per identified scenario
What is Strategies & Thresholds?
200
The duration of time and a service level within which a business process must be restored after a disaster or disruption
What is Recovery Time Objective (RTO)?
200
Include those activities to protect lives and property and avoid an incident or to intervene to stop an incident from occurring
What is Prevention?
200
Our Emergency Response Team Leader
Who is Terence Uytingban?
300
Serves as the overall in-charge of the supervision and implementation of security activities / measures to ensure that the incidents are controlled and that order is maintained among employees at times of emergencies
What is Security & Crowd Control Team?
300
Determines the disaster level, estimate financial losses, determine the source of the incident and magnitude of damage, and assesses risk of further damage, estimate length of recovery
What is Damage Assessment Team (DAT)?
300
Our critical process with the shortest Recovery Time Objective (1 Day)
What is Shore to Ship Communications?
300
Begins before a major accident or natural disaster occurs and includes planning, training, and exercising
What is What is Preparedness?
300
Our Evacuation Team Leader
Who is Edwin Dinong?
400
The form used to log an incident report
What is NICPAR (Non conformity, Incident, Corrective and Preventive Action Report)?
400
Plan utilized when disaster is declared
What is Crisis Management Plan (CMP)?
400
Our critical process with the longest Recovery Time Objective (15 days)
What is Urgent Recruitment?
400
Testing of plans and procedures before a natural disaster or major incident
What is Business Continuity Exercise?
400
Our Medical Team Leader
Who is Janina Adiao?
500
Contains predetermined guidelines and procedures to ensure the safety, health, and welfare of staff, and to have an immediate response to an emergency or disaster situation
What is an Emergency Response Plan (ERP)?
500
Plan executed after health and safety of employees and staff has been ensured.
What is Incident Management Plan (IMP)?
500
Department with the most number of critical processes (as identified in the BIA)
What is Finance Department?
500
Used to identify and prioritize the critical business processes and costs of downtime
What is Business Impact Analysis (BIA)?
500
Our Communication Team Leader
Who is Araceli De Guzman?