A
B
100

It's an email where you send offers to customers.

Sales Letter

100

It's an email where you apply for a job.

Job Application

200

It's an email where you respond to a complaint.

Adjustment Letter

200

It's an email where you request payment for an outstanding invoice

Collection Letter

300

It's an email where you send a formal offer outlining the price and terms for a service or product.

Quotation Letter

300

Is it an email where you request compensation for a product or service issue, hoping for a positive resolution

Claim Letter

400

A formal written request for information or clarification on a particular subject.

Enquiry Letter