BUSINESS ENGLISH B1 - IT / SALES

IT Department

100

"The person who manages the network is the _______."

administrator

200

"A system that protects against viruses is called _______ software."

antivirus

300

"To fix a computer problem, you _______ it."

troubleshoot

400

"Data stored on the cloud is b______  _p."

backed up

500

"Unauthorized access to data is called a b___ch."

breach

Sales Techniques

100

"A potential customer is called a ____."

lead

200

"To temporarily give a product for free is called a t___l."

trial

300

"A meeting to sell a product is a sales p__ch."

pitch

400

"To convince a customer to buy, you p______ them."

persuade

500

"An additional product sold with the main product is an u____l."

upsell

Prepositions

100

"He is good _ _ solving problems."

at

200

"The report is based _ _ the data."

on

300

"They arrived _ _ noon."

at

400

"She is responsible _ _ _ the project."

for

500

"We are looking forward _ _ the meeting."

to

Phrasal Verbs

100

"To discover the truth, you f___ it out."

find

200

"To delay something, you p__ it off."

put

300

"To start something, you k__k it off."

kick

400

"To complete a form, you ____ it out."

fill

500

"To tolerate someone, you _ _ _   _ _ with them."

put up

Meeting Management

100

"To start the meeting, you o___ it."

open

200

"To address someone formally, you use t____s."

titles

300

"To end the meeting, you c___e it."

close

400

"To discuss the main points of a meeting, you follow the a_____."

agenda

500

"The person who runs the meeting is the ch_____n."

chairman