Project Management
Customer Service
Prepositions
Phrasal Verbs
Office Etiquette
100

"The person who oversees the project is the _______    _______."

project manager

100

"A person who helps customers is a r___________v_."

representative

100

"The report was prepared _ _ the team."

by

100

"To increase prices, you m_ _k them up."

mark

100

"To arrive on time, you must be _______."

punctual

200

"A detailed plan for a project is called a s_ _ _d_ _e."

schedule

200

"To solve a customer's problem is to r____e it."

resolve

200

"The meeting will be held _ _ the conference room."

in

200

"To test a new product, you ___ it out."

try

200

"To address someone formally, you use _______."

titles

300

"To evaluate progress, you conduct a r_____."

review

300

"Customers provide feedback through s_____s."

surveys

300

"We discussed the project _ _ _ _ _ _ lunch."

during

300

"To delay a decision, you ___ it off."

put

300

"To dress appropriately, you follow the _____ code."

dress

400

"The final phase of a project is called c___p____n."

completion

400

"Keeping customers happy is called customer _______."

satisfaction

400

"They have been working here _ _ _ three years."

for

400

"To continue with a plan, you _____ on."

carry

400

"To speak clearly, you must e__n____e."

enunciate

500

"A sudden issue that needs immediate attention is a c___i_."


crisis

500

"Responding to customer inquiries promptly is called being r____n___e."

responsive

500

"The results depend _ _ the quality of the data."

on

500

"To remove someone from a list, you _____ them off."

cross

500

"To receive respect, you must _______ others."

respect