Vocabulary
the 7 C's of Communication
Cengage Chapters
Name the Claim
Email Etiquette
100

Special words or expressions that are used by a particular profession or group and are difficult for others to understand

Jargon

100

How many modes of communication are there according to the article, “Communication Skills- Start Here”?

4

100

Professional behavior is comprised of six dimensions, including courtesy and respect, appearance and appeal, tolerance and tact, honesty and ethics, reliability and diligence, and

sharing and collegiality            

100

Identify the Claim:

The revocation of the 55-mph speed limit has resulted in an increased number of auto fatalities. We must alleviate this problem with stricter speed limit enforcement.

We must alleviate this problem with stricter speed limit enforcement.

100

What is wrong with this email:


Dear Mr. Smith,                                                      

What is the homework assignment?                         

Thanks,                                                                 

Jimmy McPhee  

It’s not specific

200

The imparting or exchanging of information or news

Communication

200

What is an unwritten form of communication that your colleagues will read from you?

Body Language/Visual Cues

200

Listening to customers and coworkers, working effectively in teams, and appreciating and valuing diversity are examples of?

Soft Skills

200

Identify the claim:

China is guilty of extreme human rights abuses. They refuse to implement democratic reforms. The U.S. should refuse to deal with the present Chinese government.

The U.S. should refuse to deal with the present Chinese government.

200

What's wrong with this email? 


Good evening mr. briggs,

when is our sentence types assignments due 

(the one from today’s class period).   

thank you for your reply in advance,

 Amy Kline            

It’s needs to be more closely proofread.

300

The habit of using a rising inflection at the end of a sentence resulting in a singsong pattern that makes statements sound like questions

Uptalk

300

This level of listening happens when we are starting to connect with the person we are speaking to, not just the facts they bring.

level 3

300

What is the most effective of all communication channels?

Face-to-Face

300

Identify the claim;

Only 5.3% of athletes wearing the newer helmet suffered a concussion compared to 7.3% of athletes wearing the older models . . . Overall, high school players wearing Riddel’s Revolution were 31% less likely to be diagnosed with a concussion. Table 1 shows that out of athletes sustaining their first concussion, those wearing the Revolution were able to return to game sooner than those who were wearing standard head gear. The Revolution Helmet protects the player better than standard helmets.

The Revolution Helmet protects the player better than standard helmets.

300

What's wrong with this email?

Can we arrange a time to go over some questions I have about upcoming assignments? I’ve been studying for a couple of days but still have some questions. I’m available Monday after school Monday and Tuesday. Please let me Know what works best for your schedule. I would be grateful for your help.

                                                                       Best, Vanessa Frank


It’s lacking salutation

400

This sentence supports the claim in a paragraph by providing textual evidence; cannot be argued

Concrete Detail

400

A meeting is more likely to run more effectively and smoothly if it’s run by whom?

An experienced facilitator or chairman      

400

Speaking in a relaxed, controlled, well-pitched voice at about 125 words per minute is how you?     

Use your voice effectively. 

400

Identify the Claim:

In The Great Gatsby, Fitzgerald uses both repetition and symbolism to draw readers’ attention to the theme of time—and in particular, the past, for which his main characters yearn. The novel begins “In my younger and more vulnerable years…” and ends “borne back ceaselessly into the past.” Fitzgerald goes on to use some 450 time-words, including 87 appearances of the actual word ‘time.’ The Buchanan lawn is described as “jumping over sundials”; Gatsby knocks over a clock during his reunion with Daisy; and Klipspringer plays “In the meantime, In between time—.” The clock, sundial and frequent use of ‘time’ all reinforce for the reader the importance of the theme of time and the inevitability of time passing. Fitzgerald seems to want to remind the reader that time will always get in the way of Gatsby and his dreams, and his desire to return to the past—there’s no turning back the clock.

In The Great Gatsby, Fitzgerald uses both repetition and symbolism to draw readers’ attention to the theme of time

400

What's right about this email?


Mrs. Honey,                                                        

I forgot my username and password for my Google Classroom account.

Thanks,

Lacy                                                                              

It's proofread well

500

The way a voice sounds that identifies your personality and mood

Voice Quality

500

This communication strategy states that your audience spots errors, ether they will be distracted and your credibility will be greatly reduced.

Correct

500

You are in a meeting receiving your performance review and are surprised that your supervisor has offered you many suggestions for improvement. How should you react to the criticism?

Ask for clarification of comments when necessary.

500

Identify the claim

If cell phones are dirtier than toilet seats then I would expect to see more bacteria grow from the swabs off of cell phones than from the swabs off of toilet seats.  This is because  we are defining “dirty” as how much bacteria is on something.  If something has a lot of bacteria on it, a swab will produce a lot of bacteria colonies. If something has less bacteria on it, a swab will produce fewer bacteria colonies. Since the phone swabs produced more colonies than the toilet seat swabs (6.7 times a much).  I have strong evidence that cell phones are dirtier than toilet seats.

Cell phones are dirtier than toilet seats.

500

What is right about this email?

To: JADAMS@CJHS375.ORG                          

FROM: partyallnight@gmail.com

Subject: Jared Sikes, Test Question, 5th Hour

Dear Jeff,

When is our test?             



The subject line is clear and specific.