Introductions & Workplace Basics
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My ________ in this institution is Admissions Officer.
role
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Building a strong _______ with your colleagues is important for harmony in the workplace.
rapport
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The facilitator will usually introduce the ______ of the meeting.
agenda
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I have a good ______ that might help us to resolve this issue.
suggestion
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Can you please _____ while I transfer you to the accounting department? (On the telephone)
hold
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My main _______ for my job are creating budget proposals, analyzing data, and filing reports.
responsibilities
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Using an _______ at the beginning of a meeting can be a good way to make people feel comfortable and more willing to participate in the meeting.
icebreaker
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Could you please _______ the main points of the proposal?
summarize
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If the two parties do not reach a mutual ________ negotiations will likely fail.
agreement
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In order for the audience to hear you very well during a presentation you must ____ your voice and have good pronunciation.
project
What is the term used for building relationships for professional or social purposes?
networking
What is the term used to refer to the set of polite behaviors and norms observed during professional interactions?
networking etiquette
What is the term used for a task assigned during a meeting that must be completed afterward?
action item
What is a term that means a response to a proposal, suggesting different terms or conditions?
counteroffer
What are two things that a facilitator might ask a meeting participant to do during a meeting to resolve technical issues?
OPEN
e.g.
mute your microphone
turn on your microphone
turn on/off your camera
move closer to your router
What is a term used in business that emphasizes inclusivity by encouraging employees to share how they would like to be addressed in the workplace? (e.g. They/them)
preferred pronoun(s)
What is the term used to mean a smooth transition from one topic to another in a conversation?
seque
What is a term that means a general agreement among a group of people?
consensus
What is a term that means an agreement where both sides give up something to reach a solution that benefits everyone?
mutual
What are two presentation skills that are important when giving a presentation?
OPEN
good eye contact
using effective gestures
use of effective visual aids
What is an initiative being emphasized in the USA that aims to create a respectful and welcoming environment for all employees?
Diversity, Equity, and Inclusion (DEI)
Name two differences between small talk between American and Japanese people.
OPEN
Suggested Answers:
Americans are more casual while Japanese are more formal.
The topics are different, such as Japanese people might talk about work or weather while Americans might talk about more personal topics like their weekend plans or hobbies.
What are some challenges that could arise during a meeting?
OPEN
e.g.
failure to reach a consensus
uncooperative colleagues
offended party members
How do negotiations differ between Japanese and American cultures?
OPEN
Japanese people tend to focus on consensus and avoiding conflict.
Americans exchange counteroffers quickly, aiming for a compromise.
What are sentences with difficult to pronounce sounds that Americans use to help practice pronunciation?
tongue twisters