Unit 1 - Working Life
Vocabulary
I'm responsible _____ handling customer complaints.
in / for / of
for
Vocabulary
Which word means a very important stage?
milestone / deadline / resource
milestone
Vocabulary
Which word is the opposite of 'difficult-to-use'?
accurate / user-friendly / efficient
user-friendly
Vocabulary
What is the adjective form of 'produce'?
productive
Grammar
We use the present _____ to talk about trends and changing situations.
simple / continuous
continuous
Grammar
We use the _____ to talk or ask about an action in the past where the time is not specified.
past simple / present perfect
present perfect
Vocabulary
Describe an app using 'let'.
Example: This app lets you track your daily expenses easily.
Grammar
We use the present _____ to talk about an arrangement for the future.
simple / continuous
continuous
Grammar
Make a present simple sentence about a general fact related to work.
Example: I work in retail.
Grammar
Make a past simple sentence to talk or ask about an action in the past where the time is specified.
Example: Did you place the order for the equipment yesterday?
Grammar
Complete the sentence with the correct comparative form and modifier.
I'm sure you'll find it _____ (easy) to use once you get used to it. (big difference)
I'm sure you'll find it much / a lot / far easier to use once you get used to it.
Grammar
Make a present simple sentence to talk or ask about a scheduled or timetabled event in the future.
Example: The World Expo lasts from June to October.
Practically Speaking
Mention one technique you can use to show interest when someone is speaking.
Suggesting keeping in contact, finding a connection, asking a question
Practically Speaking
Give a short answer to the question.
Has she reserved a room for the conference?
Yes, she has. / No, she hasn't.
Practically Speaking
Using language for approximating, talk about Indonesia's population.
Has she reserved a room for the conference?
Indonesia's population has exceeded well over a quarter billion.
Practically Speaking
Say sorry for failing to meet the deadline and give a reason.
Example: I'm sorry for missing the deadline, but two of our team members recently resigned.
Business Communication
What can you say to introduce other people?
I want you to meet ... / This is ... / I'd like to introduce you to ...
Business Communication
What can you say to delegate a task?
Is that something you can help with? / Can anyone else help you? / Would you like to help with that? / I'd like you to help ...
Business Communication
What can you say to explain the features and benefits of an app?
The main benefit is _____ / It'll let you _____ / It'll make it easier to _____ / It'll help you to _____ / It'll enable you to _____ / Another useful feature is _____
Business Communication
What can you say to change arrangements?
Can we make it later? / Can we move it back to Friday? / Can we bring it forward to Wednesday? / The afternoon is free/convenient.