EC-071
SM-001
HR-410
NF-110
CR-003
100

One of seven Primary Business Activities

What is: (Only need to provide one of them)

Financial Analysis

Human resources management

Information management

Marketing

Operations

Strategic management

100

The term that describes the logical process of coordinating resources to accomplish an organization's goals.

What is Management?

100

A Human Resources Management Function that involves interviewing candidates, extending and negotiating job offers, overseeing orientation, and conducting exit interviews.

What is Staffing?

100

A term that describes the process of accessing, processing, maintaining, evaluating, and disseminating knowledge, facts or data for the purpose of assisting business decision-making.

What is Information Management?

100

Creating this in business means to make customers happy, satisfied, feel important and connected to the business.

What is Positive Customer Relations?

200

The primary business activity that is the process of accessing, processing, maintaining, evaluating, and disseminating business knowledge, facts,
or data.

What is Information Management?

200



The management function that monitors the work effort.




 What is Controlling?

200

A Human Resources Management Function that involves overseeing compensation (pay for work completed) and benefits (advantages employees
receive in addition to compensation
(e.g., insurance)) for all employees.

What is Compensation and Benefits?

200

Being unprepared for audits or lawsuits and dealing with privacy and security issues are two descriptions of what in Information Management.

What are Risks?

200

To build positive customer relations, a business must be this to stay ahead of issues and complaints.

 What is Proactive?

300

The primary business activity that is the process of planning, monitoring, controlling and reporting the use of financial resources.

What is Financial Analysis?

300



The management function of providing guidance to workers and work projects.

 What is Directing?

300

A Human Resources Management Function that involves ensuring employees are knowledgeable and productive, determines training needs, assesses available resources and oversees performance management and improvement.

What is Training and Development?

300

Employee confusion or misinformation, information overload and no cookie-cutter approach are three descriptions of this in Information Management.

What is Challenges?

300

This is the term for when customers are happy with a business, they are likely to tell their friends, family, coworkers, and acquaintances about it.

What is Word-of-Mouth Promotion?

400

The primary business activity that is the process of planning, staffing, leading and organizing employees.

What is Human Resource Management?

400



Top-level management is also called this.


What is executive management?

400

Human Resources Management Function that handles complaints, mediates conflicts, runs employee-assistance programs (e.g. carpools) and assists in labor relations.

What is Employee Relations?

400

Increase in compliance laws and regulations, increase in competition and increased number of electronic documents describes three of these in Information Management.


What are Trends?





400

This Factor Affecting Customer Relations approaches daily tasks with customers in mind. 

What is a Business Process?

500

The primary business activity that is the process of creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.

What is Marketing?

500



All the sources of money available to a business.

What are financial resources?

500

A Human Resources Management Function that involves complying with applicable laws and regulations (e.g. minimum wage), keeping employees safe and healthy, protecting interviewee's rights and administering contracts.

What is Compliance?

500

Making sure information is retrievable, accurate, accessible, up to date, complete and usable is a what for Effective Information Management.

What is Guidelines?

500

Business's environment can be or have what two characteristics

What is Tangible and Intangible?