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Leadership
Management (Practice)
Corporate Social Responsibility
Communication
Misc.(Practice)
100
Managers who plan the work, task responsibilities, work standards, and monitors performance results.
What is TASK-ORIENTED?
100
Planning, organizing, leading, and controlling
What are the four functions of management every manager is responsible?
100
Being able to sell products/services at above-average prices (Eileen Fisher Clothiers)
What is a positive effect of being socially responsible ?
100
Communication that addresses task-related issues and follows the organization’s chain of authority
What is formal communication?
100
A strategic planning technique for assessing an organization's internal and external environments.
What is a SWOT Analysis?
200
Manager who acts warm and supportive toward followers, respects their feelings, and shows trust
WHAT IS HIGH IN CONCERN FOR PEOPLE?
200
Level of management has responsibility for managing other managers, establishing and meeting specific departmental OR unit goals
What is tactical level management?
200
An act created largely in response to widespread corporate accounting scandals.
What is the Sarbanes-Oxley Act?
200
President Fiorentino sends a message to department managers about his concerns regarding quality problems
What is formal downward communication?
200
A four-layered pyramid model depicting ranges of social responsibility.
What is Carroll's Pyramid of Social Responsibility?
300
Theory states that managers should adjust their leadership styles depending on the job related maturity of the follower to perform in a given situation
What is Hersey and Blanchard situational leadership?
300
Level of management responsible for the overall management and effectiveness of the organization
What is strategic level of management?
300
To be profitable as a company, minimize cost and maximize sales while also making sensible strategic decisions.
What is Economic Responsibility?
300
Messages that are neither spoken, written, or transmitted electronically .
What is nonverbal communication?
300
A motivation theory that theory that suggests managers should correct poor job environment to eliminate actual or potential sources of job dissatisfaction; and then build motivator factors into jobs to maximize opportunities for job satisfaction.
What is Herzberg’s two-factor theory ?
400
The knowledge, ability, willingness, and confidence of the followers in performing required tasks.
What is employee job-related maturity?
400
Use of this competence increases as managers move up in the organization because of the increasing complexity of problems and decisions
What is conceptual competence?
400
McDonald's sense of obligation to act in ways that serve its own interests as well as the interests of society at large
What is corporate social responsibility?
400
When the manager has something to convey that is ambiguous and complicated.
When should the message be in writing ?
400
An attitudinal belief that employees are motivated internally and view work as being as natural as rest or play.
What is MacGregor's Theory Y?
500
Janice's employees are talented, self-directed, and quickly and willingly assume responsibilities. She has worked long and had to ensure they received a lot of training over the past 5 years to achieve the expected level of proficiency the company’s clients expect.
What is H&B delegating style – Style 4?
500
Involves formulation of a mission, vision, and goals; identification of company strengths and opportunities; formulation and implementation of strategies.
What is strategic management?
500
Business behaving and acting in ways that society finds desirable and valuable.
What is philanthropic responsibility?
500
E-mail, Voice mail, Electronic paging, Cell phones
What are forms of electronic communication?
500
Carroll's idea of social responsibilities not required but expected by global stakeholders and society at large.
What is Ethical Responsibility?