Show:
Dining
Work
Email and Snail Mail
Telephone
Networking
100
the way to pass salt and pepper
What is together and to the left?
100
while being trained or in a meeting
When should you take written notes?
100
when to use first names in greeting
What is only when you know the person very well?
100
when you should return calls
What is the same day?
100
where to place your name tag
What is the right side?
200
After tasting the food
When do you season the food?
200
foods with strong odors
What you should you avoid eating for lunch especially at desk?
200
when you should use a meaningful subject line
What is always?
200
when do you prepare what you are going to say to the person you are calling
What is before you call?
200
who initiates the handshake
What is the person who is in authority or the host?
300
Used from the outside in
How are eating utensils used?
300
when you should inform your boss about an issue good or bad
What is as soon as possible?
300
when should you recall an email message
What is never?
300
when you leave your phone number
What you do when you want the person to call you back?
300
the hand you hold drinks in
What is the left hand?
400
two types of dining styles
What is american and continental/european?
400
when you should go over your boss's head
What is never unless a highly unethical situation?
400
how women should be addressed- Miss, Mrs., or Ms.
What is Ms.?
400
when should you leave a concise detailed message
What is always?
400
what you should do before putting away a business card
What is reading it first?
500
the bread plate location
What is the left side of the plate?
500
what you should do to assess what is appropriate office behavior?
What is observe and listen?
500
when you should write a thank you letter
What is within 48 hours?
500
the longest a person should be left on hold
What is 30 seconds?
500
how you introduce based on rank and status
What is junior to senior- say the senior's name first Dr. Blum, this is my co-worker Gary. Dr. Blum- client Gary- co-worker