What is appearance?
What is appropriate dress?
What is appropriate language?
100
Disagreement or Contrast/different point of view. It can be viewed as positive or negative
What is CONFLICT?
100
This A is the number one reason why a person
would get hired or fired and should always be positive
What is ATTITUDE?
100
This document list job responsibilities and candidate qualifications. It is usually posted on career sites and discussed during the interview
What is the JOB DESCRIPTION?
100
This information can be viewed by potential employers, college admission staff, scholarship committees, your "ex" and your parents
What is EVERYTHING THAT I POST ON SOCIAL MEDIA?
200
This nonverbal communication
can convey that you are
interested in what someone is saying
What is eye contact?
What is great posture?
200
The particular set of rules, rituals, values and shared assumptions among a group
What is a CULTURE/CUSTOMS/ BELIEFS?
200
This B is and outward manifestation of your feelings
and/or emotions
What is BEHAVIOR?
200
We have two ears and one mouth so that we can do more of this
WHAT IS LISTENING?
200
Harassing someone online often through spreading rumors or posting embarrassing content
WHAT IS CYBER BULLYING?
300
This form of non verbal communication should be utilized when greeting someone. It should be firm an convey confidence.
What is a HANDSHAKE?
300
Preventing conflict relating to the delivery of goods & services and using negotiating skills to resolve conflict
What is CUSTOMER SERVICE?
What is PROBLEM SOLVING?
300
This E is a code that governs the expectations of social conduct
What is ETIQUETTE?
300
If your shift begins at 9am, this is the time that you should report to work
What is at least 20 - 30 minutes prior?
300
Term to describe websites that allow people to link with friends, colleagues or people who share the same interest
What are SOCIAL NETWORKING SITES?
400
The length of time that it takes to make a first impression
What is an instant to 15 - 30 seconds?
400
A perceived threat or danger that triggers the body's fight or flight response
What is STRESS OR STRESSOR?
What are things that bother/irritate?
400
This D is derived from a Latin word meaning proper,
fit or becoming
What is DECORUM?
400
This important information about a company’s mission, goals, guidelines, employee expectations, pay dates and holidays can be found in this document which is usually reviewed during orientation
WHAT IS AN EMPLOYEE HANDBOOK?
400
Term for weblog or personal diary that is website
WHAT IS A BLOG?
500
This form of non verbal communication uses 12
muscles and can be contagious
What is a smile?
500
Conduct that does not conform to accepted social or professional standards
What is UNETHICAL?
What is wrong/ unprofessional/ unacceptable?
500
This C is considerate and courteous behavior, especially shown by a man towards a woman
What is CHILVARY?
500
A professional term for socializing and hanging out. And to much of it is frowned upon
What is FRATERNIZING?
500
This is the term given to tweeting slander/unflattering remarks
What is TWIBLE? (Twitter & Liable)
What can be used against me in a court of law?