Foundations of Professional Communications
What does context refer to?
Location, Time, and Occasion
Whats the main benefit of time management?
Being a direct counter to procrastination
What does BCC stand for?
Blind Carbon Copy
What engine is in new generation ford diesel trucks?
6.7L Powerstroke
What is the most sold Cummins engine?
6.7L Cummins
When acting as the sender how do you encode the message?
Professional excellence, professional connections, and job satisfaction
Personal and Professional
What engine was in HD Dodge trucks between 1998 - 2007?
5.9L 24 valve Cummins
Whats the most common semi truck transmission?
10 Speed manual transmission
When acting as the sender how do you know your message was transferred?
when the receiver responds or decodes the message
What are the interpersonal communication relationships
Superior - Subordinate, Coworker, and Customer - Client relationships
Whats an informal communication channel?
An unstructured, unorganized, and unofficial channel
What brand and model of truck is Optimus Prime?
Peterbilt 379
1 Ton / 2200 Pounds
How do you overcome the barriers of communication
Active listening, trust, technology, and feedback
Where two or more parties work together to resolve the conflict in a way where all parties are in agreement with the solution proposed
What are the cons of email?
Junk mail, Ads, Misinterpretation, Can hide it, Can be passed on
When was Caterpillar Inc. founded?
1925
What year was Cummins Inc. founded?
1919
What are the barriers of communication?
Physical, emotional, cultural, cognitive, and systematic barriers
What are the conflict resolution strategies?
Avoidance, Accommodation, Competition, Compromise, and Collaboration strategies
Why are emails important in the workplace?
For Official announcements, special requests and approvals, legal and compliance related matters
Whats the most legendary and best selling semi truck engine?
Detroit DD15
Whats the best selling semi truck in North America?
Freightliner