Quality
Visual merchandising
Marketing fundamentals
Deming and 14 points
100

What is the difference in your product or service that causes poor quality

Variation

100

Why does the color of your company logo matter?

It showcases characteristics of your company that align with your company's values.

Ex. black shows power and elegance

100

This "P" of marketing refers to how much a company charges for its product or service

Price

100

This point focuses on breaking down barriers between these two parts of a company to improve teamwork.

departments or teams

200

This is the degree to which a product or service meets customer needs or expectations.



quality

200

Name all 3 layouts of visual merchandising?

Grid

Free flowing

Spine and Circulation loop

200

This refers to the specific group of consumers a company targets with its marketing efforts.

Target market

200

Deming emphasized the need to eliminate these arbitrary goals and quotas that focus only on numbers rather than quality.

management by objectives

300

This Japanese term means "continuous improvement" and is a key concept in lean and quality management.

kaizen

300

This is the term for how products are physically arranged and displayed in a retail space to attract customers.

Merchandising

300

This type of analysis evaluates a company’s internal strengths and weaknesses, as well as external opportunities and threats.


SWOT analysis

300

Deming believed businesses should drive out this negative feeling to help employees work better.

Fear

400

This American statistician and quality expert created the 14 Points for Management and helped revolutionize post-war Japanese manufacturing.

W. Edwards Deming?

400

This technique uses the arrangement of products and displays to encourage customers to move through the store in a specific pattern.

spine or circulation loop

400

The four Ps of marketing are Product, Price, Promotion, and this.

Place

400

Deming’s first point urges companies to create this kind of purpose to improve products and services over time.

consistity of purpose

500

This process involves checking products or services to find and fix mistakes before they reach customers.

quality control

500

This color strategy in displays uses contrasting hues to make key products stand out and grab shoppers’ attention.

color contrast

500

This concept involves dividing a broad consumer or business market into sub-groups based on shared characteristics.

 Market Segmentation

500

Deming said companies should stop relying solely on this method to find defects after production.

inspection