AI in Business
Key Business Terms
Social, Ethical, and Environmental Impacts
AI & Workforce Transformation
100

What is one way AI helps small businesses improve efficiency?

Automating repetitive tasks like scheduling and data entry

100

What is a Key Performance Indicator (KPI)?

A measurable value used to track business performance and success

100

What is a short-term social impact of AI in small businesses? 

Job displacement in entry-level roles

100

How can AI help workers rather than replace them? 

AI augments human work by handling repetitive tasks, allowing employees to focus on creativity and strategy

200

AI allows small businesses to make faster, data-driven decisions by improving what?

Key Performance Indicator (KPI) tracking

200

What leadership style involves leaders making all the decisions without employee input?

Autocratic leadership

200

Name one privacy concern related to AI in business.

Employee monitoring or customer data security issues

200

What should businesses do to help employees adapt to AI? 

Invest in retraining and upskilling programs

300

What are two benefits of AI in small businesses? 

Reduces costs and enhances decision-making

300

What is BPMO, and how does it relate to AI?

Business Process Management and Optimization; AI helps automate and improve business processes

300

How does AI help reduce environmental impact?

Optimizes resource use, lowers energy consumption, and reduces waste

300

Name one new job role that AI has created.

AI developer, data analyst, automation manager, etc.

400

What percentage of small businesses are experimenting with AI, according to the article? 

One-third

400

What leadership style is best suited for AI adoption and innovation?

Transformational leadership

400

What law in Canada regulates data privacy, similar to the CCPA in the U.S.? 

PIPEDA - Personal Information Protection and Electronic Documents Act

400

Why is balancing AI adoption with workforce development important?

To ensure employees remain engaged and businesses stay competitive

500

How does AI support small business leaders in their roles?

AI automates leadership tasks like financial planning, hiring, and operations management

500

Give one example of a KPI that AI helps businesses track.

Sales growth, customer satisfaction, employee productivity....

500

What is one long-term ethical impact of AI adoption in businesses?

The need for stronger data protection policies and regulations

500

What does AI do to improve collaboration in the workplace?

Automates communication, provides real-time insights, and enhances teamwork efficiency