Warm-up questions
Definitions
Vocabulary challenge
Negotiation role-play
Business phrases
100

How do you select new suppliers?

I evaluate potential suppliers based on quality, reliability, pricing, production capacity, lead times, and previous experience in the furniture industry.

100

A formal document requesting goods from a supplier

Purchase order

100

Manufacturing defect

A flaw or problem resulting from the production process

100

The supplier wants to increase prices by 12%

How would you start the conversation?

Thank you for meeting with us today. We appreciate our long-standing partnership and would like to discuss the proposed price increase.

100

We would like to ________ an order for 5,000 units.

place

200

What challenges do you face when working with international suppliers?

Language barriers, time zone differences, customs regulations, transportation delays, and fluctuating material costs can all be challenging.

200

The network involved in producing and delivering products

Supply chain

200

Quality inspection

The process of checking products for defects and compliance with specifications

200

Your company wants to keep the increase below 5%.

What arguments would you use?

We understand that your costs have increased, but our order volumes have also grown significantly. We believe this should help offset some of the additional costs.

200

Could you please provide an updated ________ schedule?

delivery

300

What materials are commonly used in premium furniture production?

Solid wood, veneer, MDF, plywood, metal hardware, glass, natural stone, and high-quality upholstery materials are commonly used.

300

A quantity of goods transported from one place to another.

Shipment

300

Procurement

The process of purchasing goods and services needed by a company

300

A shipment of premium oak table legs from Turkey is delayed at customs. The delay may stop production in 10 days.

What short-term solutions could be implemented?

I would provide regular updates to production, planning, purchasing, and management teams.

300

The shipment is currently being held at ________.

customs

400

How has global logistics changed in recent years?

Global logistics has become more unpredictable due to supply chain disruptions, rising transportation costs, and geopolitical factors.

400

The process of checking whether products meet required standards

Quality control

400

Logistics

The management of transportation, warehousing, and distribution

400

Several batches of furniture hardware arrived with defects.

We've noticed an increase in quality issues in the last two shipments and would like to discuss the root causes.

400

We are looking for ways to optimize our ________ chain.

supply

500

What makes a supplier a good long-term partner?

Consistency, reliability, transparency, responsiveness, and a commitment to continuous improvement.

500

The process of obtaining permission for goods to enter a country

Custom clearance

500

Sourcing

The process of finding and selecting suppliers

500

You are evaluating a potential supplier from Vietnam.

Negotiate favorable payment terms.

Would you be open to 30% upfront and 70% after shipment instead of full prepayment?

500

The agreed lead ________ is six weeks.

time