Management
What are two management theories?
Scientific management theory, X and Y theory, Bureaucratic Organization, Administrative Principles, Hierarchy of Needs, Theory of Mature Adult Personality
What side of the brain does a systematic thinker use?
The "left" side.
What is one type of growth strategy?
Concentration, diversification and vertical integration.
Demonstrates the basic arrangement of workpositions, the formal lines of communication and authority, and division of labour.
Organizational chart.
What is the assumption in classical theories?
That people are rational, in the way that they will respond to economic incentives.
What is the first case study we did together as a class?
The Joe McBrine case.
Outlines the basic beliefs and philosiphies of an organization.
Mission Statement.
What is an example of a hygeine factor?
Working conditions, salary, interpersonal relationships, supervision, security, and status.
What did they prove in the Hawthorne Studies?
No relationship was found between the light levels and productivity!
What does a problem seeker do?
Managers who routinely are proactive in anticipating problems and take steps to decrease the likelihood of their occurrence.
What are the two types of forecasting?
Qualitative and quantitative.
What are the three different types of departmentalization?
This kind of tool predicts/explains employees' behaviour.
Management theory.
What does a decision tree do?
Graphically illustrates available alternatives and the risks in uncertain environments.
Step in the product life cycle where the growth levels off.
Maturity Stage.
Combines two or more tasks that were previously assigned to seperate workers.
Job enlargement.
Who was the man who used assembly lines to mass produce automobiles?
Henry Ford.
Name the steps used in a case study.
Background information, primary problem, immediate problem, secondary problems, criteria for solution, alternative solutions, optimum solution, implementation.
Name the different sections in the BCG matrix.
Stars, question marks, cash cows, and dogs.
What is necessary to achieve job enrichment?
Job depth.