Formal vs Informal
Which one of these phrases is a formal greeting?
A) Hi, how are you?A) Hi, how are you?
A legally binding agreement between two or more parties outlining the terms of a deal or relationship.
Contract
In a professional email, this is typically included to give the recipient an idea of the email's content.
the subject
This Italian luxury fashion brand is known for its signature red and green stripes and the "GG" logo, often seen on everything from handbags to sneakers.
Gucci
Gives You Wings
Redbull
Which one is informal?
A) Would you mind assisting me with this task?
B) Can you send me that report when you get a chance?
C) I would appreciate it if you could send me the details by tomorrow.
D) Do you mind sending me the details by tomorrow?
B) Can you send me that report when you get a chance?
The promotion of your business to increase sales, attract new customers, and make your audience aware of your products or services.
Advertising
In an email, when replying to a large group, this feature allows you to send your response to the whole group.
Reply All
Founded in 1997, this streaming giant revolutionized the way we watch TV and movies, producing original content like Stranger Things and The Crown.
Netflix
Gotta catch ’em all!
Pokemon
Which one is formal?
A) I would be happy to assist you with that.
B) Happy to assist you if you need it.
C) Let me know if you need any help.
D) I'm here if you need anything.
A) I would be happy to assist you with that.
The process of teaching employees new skills or knowledge to improve their performance.
Training
This should always be included at the end of a professional email to make it clear who you are and how to contact you.
Email signature
This German company is the world’s second-largest beer producer and is known by its signature green bottle.
Heineken
Taste the rainbow
Skittles
Which of the following sentences is written in formal English?
A) Could you send me the report at your earliest convenience?
B) Hey, could you send me the report as soon as possible?
C) Let me know when you're free to chat.
D) Can you give me a hand with this task?
A) Could you send me the report at your earliest convenience?
The act of connecting with other professionals to share information and build relationships for mutual benefit.
Networking
If you are on vacation or unable to respond to emails for a period of time, it’s best to set up one of these types of emails.
Out of office reply
Founded in South Korea, this company is one of the world's largest manufacturers of smartphones, semiconductors, and consumer electronics.
Samsung
Happiest Place on Earth
Disneyland/Disneyworld
Which one is formal?
A) I regret that I wasn't able to meet the deadline.
B) Sorry about that, I’ll make sure it doesn’t happen again.
C) Apologies for the delay. I’ll get back to you as soon as I can.
D) My apologies, I'll meet the deadline next time for sure.
A) I regret that I wasn't able to meet the deadline.
The process of evaluating and giving feedback based on an employee’s job productivity, often conducted annually or semi-annually.
Performance Review
What is a greeting you can use when you don't know the email recipient's name or title? (ex. sending an email to an organization email address where you don't know who will be reading/replying)
To whom it may concern
This Japanese multinational company is one of the largest producers of anime and video games, and its iconic characters include the Mario Brothers.
Nintendo
The Best a Man Can Get
Gillette