Globalization & Management
Classical & Behavioural Management
Decision-Making & Information
100

What is globalization?

the process that connects people, businesses, and markets worldwide?

100

Who is Douglas McGregor?

Who is the theorist behind Theory X and Theory Y?

100

What is the difference between data and information?

What is data is raw facts, while information is processed data that has meaning?

200

What is intellectual capital?

This term refers to the knowledge, skills, and experiences of employees that contribute to an organization’s success.

200

What is motion study?

What is the study of reducing a task to its most basic movements for efficiency?

200

What is a programmed decision?

What type of managerial decision involves a structured problem with a clear solution?

300

What is workforce diversity?

The practice of recognizing and respecting differences in the workplace

300

What are the Hawthorne studies?

What was the name of the workplace experiment that showed workers perform better when given attention?

300

What is a certain environment?

This type of decision environment has complete and reliable information.

400

What is the glass ceiling effect?

What is the invisible barrier that prevents women and minorities from advancing in leadership roles?

400

Maslow’s five levels of human needs in order from lowest to highest.

What are physiological, safety, love/belonging, esteem, and self-actualization?

400

What is multi-dimensional thinking?

What type of managerial thinking involves processing multiple perspectives at once?

500

What are top managers, middle managers, and first-line managers?

What are the three levels of managers in an organization

500

What is Argyris’s theory of adult personality?

What management theory argues that treating employees like responsible adults leads to better performance?

500

Why are organizations becoming “flatter”?

What is because they are reducing management levels to improve communication and efficiency?