What is globalization?
the process that connects people, businesses, and markets worldwide?
Who is Douglas McGregor?
Who is the theorist behind Theory X and Theory Y?
What is the difference between data and information?
What is data is raw facts, while information is processed data that has meaning?
What is intellectual capital?
This term refers to the knowledge, skills, and experiences of employees that contribute to an organization’s success.
What is motion study?
What is the study of reducing a task to its most basic movements for efficiency?
What is a programmed decision?
What type of managerial decision involves a structured problem with a clear solution?
What is workforce diversity?
The practice of recognizing and respecting differences in the workplace
What are the Hawthorne studies?
What was the name of the workplace experiment that showed workers perform better when given attention?
What is a certain environment?
This type of decision environment has complete and reliable information.
What is the glass ceiling effect?
What is the invisible barrier that prevents women and minorities from advancing in leadership roles?
Maslow’s five levels of human needs in order from lowest to highest.
What are physiological, safety, love/belonging, esteem, and self-actualization?
What is multi-dimensional thinking?
What type of managerial thinking involves processing multiple perspectives at once?
What are top managers, middle managers, and first-line managers?
What are the three levels of managers in an organization
What is Argyris’s theory of adult personality?
What management theory argues that treating employees like responsible adults leads to better performance?
Why are organizations becoming “flatter”?
What is because they are reducing management levels to improve communication and efficiency?