FUNCTIONAL AREAS
STAKEHOLDERS
ROLES AND DUTIES
BUSINESS TERMS
BUSINESS SITUATIONS
100

This department advertises products and attracts customers

Marketing

100

These people buy goods and services from a business

Customers

100

They carry out daily task and recieve wages or salaries

Employess

100

The process of informing people about products to encourage sales

Advertising

100

A baker buys flour from another company 

Supplier

200

This department records income and expenses

finance/accounting

200

These people invest money in and own a business

Owners

200

They provide opinions about products and help business improve

Customers

200

A plan estimating a business income and expenses

Budget

200

A shop creats posters and social media advertisements to sell more clothes

Marketing

300

This departments recruits income and expenses

Human Resources (HR)

300

These people provide raw materials and supplies

Suppliers

300

They make important decisions about how the business is run

Owners/Managers

300

The money a business pays to the government as required laws

Taxes

300

A company records money it receives from sales and the money it spends

Finance/Accounting

400

This department checks that products meet quality standards

Productions/Operations

400

This stakeholders enforces business law and collect taxes

Government

400

They compete witha business by selling similar products

Competitors

400

The standard of how good or suitable a product is

Quality

400

A factory hires new workers and trains them to use equipments

Human Resource

500

This department oders materials and finds suitable suppliers

Purchasing

500

These institutions may lend money to a business to help it expand

Financial Institution

500

They may benefit when a business creates jobs and support local activities

Community Members

500

The process of finding and hiring suitable people for jobs

Recruitment

500

A business wants to increase production but needs more raw materials

Purchasing and the suppliers