LEASING
What are the Three ‘Types’ of Leases Apple Business offers?
FAIR MARKET VALUE (FMV)
'Lease To Use'
$1 BUYOUT
'Lease To Own'
90-Day 'M1' MacBook 'ONLY' LEASE
$10K Minimum, AppleCare & Accessories can 'NOT' be Included
What Is An Apple Custom Store For Business?
A Free, Secure, Online Shopping Portal that allows Business Customers to Purchase Apple Products, Manage Invoices & Process Returns
What is a Business ‘Intro’?
Also known as a ‘Lead’
A Busines Intro is
A Warm Handoff
from our In-Store Team of a Customer with clearly stated Needs and Challenges that would like to Connect with our Business Team
What Is Device Management?
…also know as Mobile Device Management - ‘MDM’
Device Management Solutions Streamline ‘Local & Remote’ Setup, Configuration, Administration & Management of Company owned computer hardware and devices
Explain the ‘BUSINESS INTRO’ JOURNEY as if you were conversing with your Customer
HINT: What to Expect / Next Steps
You'll receive an Email from Apple within 24 hours -be sure to open it & Click the Blue ‘Get Started’ Button to provide additional info & request the Business Team to connect with you.
What is the Minimum Dollar Amount Required for a New Lease?
$4,000.00 Minimum
Fair Market Value & $1BuyOut Leases
$10,000.00 Minimum
For New 90 Day M1 MacBook Lease
Can an Apple Custom Store for Business have more than ONE user?
YES!
Unlimited
What is 'Actionable Information'?
In Relation to Business Intro's
Information Provided Directly
from the Customer about their
‘Needs’, ’Challenges’ or Obstacles’
What Is Apple Business Manager?
Also know as ABM business.apple.com
Apple Business Manager {ABM}
Is a ‘Free Web-based Portal’ that when ‘paired’ with a Device Management Solution {MDM} enables Zero-Touch, Hands-Free Auto-Enrollment of Apple Devices into that MDM
What is ‘Actionable Information’?
As it relates to Business Intro’s
Information directly from the Customer outlining their ‘NEEDS’, ‘CHALLENGES’ or OBSTACLES
List the 4 Options for the ‘Term’ or ‘Length’ of a Lease through Apple Business
12 Months
24 Months
36 Months
90 Day {M1 MacBook Only}
Can Apple Business Loyalty Pricing be Applied to Custom Store Purchases?
YES!
Apple Loyalty Pricing Is Displayed Automatically for each Product
IS THIS A BUSINESS INTRO? “My Employer switched from Excel to Apple Numbers and we need help!”
NO!
…But what would be the right ‘on-the-spot’ solution?
Is the Newly Released ‘Apple Business Essentials’
a Device Management Solution …aka MDM?
YES
Device Management is One of Many Features of Apple Business Essentials
What is an Apple Wallet Pass for Business?
A quick and easy way for our Business Customers to Identify themselves in our Stores and Link Purchases to their Business Accounts!
List a Benefit of Leasing
No Money Down
Fixed Monthly Payments
Use the most Current Technology
Can a Business Customer Located within the United States use their Custom Store to Buy and Ship Product Worldwide?
NO!
Custom Stores by Default can ‘only’ ship within their own Country!
IS THIS A BUSINESS INTRO? “Our Company is planning to go with a ‘Hybrid’ work model — 2 days In Office & 3 days Remote …and we have really old tech”
YES!
Introduce them to Apple Business!
Provide a Simple description of Apple Business Essentials?
Hint: It Has 3 Primary Functions
One complete subscription that seamlessly brings together…
✅ ‘Device Management’
✅ ’24/7 AppleCare Support’
✅ ‘iCloud Storage’
to easily manage your Apple Devices
What is the Starting Subscription Price for Apple Business Essentials?
Apple’s Newly Released Device Management Solution (ABE = MDM)
$2.99
Per ‘Device’ Per Month
Name an Alternative
‘In-the-Moment’ Offering to Leasing that you can suggest to In-Store Business Customers?
‘AppleCard’
Monthly Installments
Immediate In-Store Financing
How Many Payment Options are available within a Custom Store?
5
Credit Card
Purchase Order
ACH {Bank Account Transfer}
WIRE TRANSFER
LEASING
Provide Examples of Probing Questions that uncover Actionable Information
‘Will this be for Personal, Education or Business Use’
‘What are your Immediate Needs’?
‘Do you have any Current Challenges’?
List 3 of the 7 Primary Features of Apple Business Essentials?
Automated SETUP
ONBOARDING
BACKUP (iCloud)
SECURITY
SUPPORT (AppleCare+)
REPAIRS (AppleCare+)
UPDATES
What EasyPay Feature lets you Connect a Customers Purchase to their Apple Business Account?
‘Linked Business Sales Transactions’
Allow Business Customers to Track their Purchases which Count Toward Apple Loyalty Pricing!