Vital Information
This rule gives you 3 days to cancel a contract made with a salesperson off the premises
What is the Cooling Off Rule
A _____________ is any statement that deceives a buyer
What is fraudulent misrepresentation
Let the seller beware
What is caveat venditor
____________ law protects you when there is an interstate transaction
What is Federal Law
A voluntary, court-enforceable agreement to stop an illegal practice
What is consent order
A person who purchases goods for personal use
What is a consumer
Be wary of these types of offers. They often seem to good to be true because they are.
What are Internet and phone solicitation offers
The phrase_________________ was a standard in business until consumer protection laws were passed
What is caveat emptor
This act prohibits the manufacturing and shipment in interstate commerce of faulty products including injurious, adulterated and misbranded goods.
The Federal Food, Drug and Cosmetic Act
Unordered merchandise is considered a ___________ and you don't have to pay for it or return it.
What is gift
Business methods characterized by bad faith, deception, fraud, or a tendency to inhibit competition or monopolize
What are unfair methods of competition
Telephone sales people are called this
What is telemarketers
A food or drug that has been tampered with.
What is adulterated
A business that intentionally misleads consumers in any way is guilty of
What is unfair and deceptive practice
A company has _______days to send you merchandise ordered by phone, internet, or mail
What is 30
A non-governmental agency that protects consumers.
What is the Better Business Bureau
Government agency that issues and enforces safety standards for most consumer products
What is Consumer Product Safety Commission (CPSC)
"Let the buyer beware"
What is caveat emptor
The FTC can shut a business down with this type of order.
What is cease and desist
A telephone call claiming that a person has won a prize, when there are hidden costs and restrictions is an example of
What is telemarketing fraud
Within the state, means___________ ;while outside the state, means _____________.
What is intrastate and interstate
_____ would protect a local farmer that only sells his produce at a local farmer's market within the state.
What is State Consumer Protection Law
A court action that allows one or several persons to sue on behalf of others
What is Class Action
The initials FTC stand for this
What is Federal Trade Commision
Manufacturers and sellers are responsible for the products that they market. This is called _________.
What is product liability
A food or drug with false or misleading labeling or packaging is said to be ___________
What is misbranded
The doctrine of _________ places liability on manufacturers or suppliers for selling unreasonably dangerous goods without regard to fault or negligence.
What is strict liability
This type of warranty should be in writing to avoid later disputes as to its meaning or existence.
What is an express warranty
The return of wrongfully obtained money to a customer.
What is restitution