The name of Herzberg's Theory
What is the Two-Factor Theory
The Father of Scientific Management
Fredrick Taylor
This theory is based on a hierarchy.
Maslow’s Hierarchy of Basic Needs
A statement that answers why an organization exists.
Mission Statement
What does the acronym SWOT stand for?
Strengths, Weaknesses, Opportunities, Threats.
The factor that is found in Job Content.
What are Satisfier factors?
Published 14 Administrative Principles
Henri Fayol
The alteration of behavior by the subjects of a study due to their awareness of being observed is part of which theory.
Hawthorne Studies
Values and beliefs that shape and guide behaviours.
Core Corporate Culture
The existing state of affairs.
Status Quo
Causes of dissatisfaction.
What are hygiene factors?
Planning, leading, organizing and controlling came from this person’s theory.
Henri Fayol
This study raised awareness of the important influences of behaviour on productivity.
Hawthorne Studies
The __________process starts at corporate level, where the organization sets out its overall mission, purpose, and values.
Strategic Analysis
What are the 3 Pillars of CSR?
Environment, Social and Economic.
Increases job enrichment
What are Motivating factors?
This theory is strongly based on hierarchy's and careers based on merit.
Max Weber – Bureaucratic Organization
A manager who believes workers lack ambition, and are resistant to change.
Theory X
Defining goals and defining strategy to coordinate activities.
Planning
What one sees and hears in an organization.
Observable Culture
Company policies is an example of
Job Dissatisfaction or Hygiene factors
A results-based compensation system, is how this theory would be used today.
Scientific Management
A satisfied need is not a motivator of behavior is Maslow’s ______ principle.
Deficit
Monitoring activities to ensure that they are accomplished as planned.
Controlling
The assumption that people are rational is most associated with the ________________ management approaches/theories.
Classical