Managers and Managing
Management, Supervision, and Decision Making
The Manager as a Leader
Planning and Organizing
Implementing and Controlling
100

The first level of management in a company is typically

What is a supervisor?

100

This alternative course of action is to be followed if a specific problem arises.

What is a contingency plan?

100

Getting people to support the same goals of the company and work well together to accomplish them is called.

What is team building?

100

The internal and external analysis completed by a business as part of planning is often referred to as

What is SWOT analysis?

100

The person who described motivation in terms of the hierarchy of needs was

Who is Maslow?

200

Executives are likely to spend most of their time

What is planning?

200

This is the proper problem-solving process order.

What is to identify, determine, analyze, select?

200

Power is given to people because of their superior knowledge about the work is. 

What is expert power?

200

These are managers four essential functions.

What is planning, organizing, implementing, and controlling?

200

This is the first step in the controlling process.

What is establishing standards for each of the company's goals?

300

This management theory shows a total commitment by everyone in an organization to improve the quality and procedures and products by reducing waste, errors, and defects.

What is quality management?

300

This is the process of managing work schedules to achieve maximum productivity?

What is time management?

300

This manager discusses possible solutions with employees and seeks their advice before making a decision?

Who is a democratic leader?

300

This organization structure is also known as a project organization.

What is a matrix organization?

300

A production manager who specifies the minimum number of units to be produced each hour, day or month is establishing this.

What is a time standard?

400

This management theory is directed at organizational improvement through understanding employee motivation and behavior

What is behavioral management?

400

This person is an experienced manager who meets regularly with a new manager to provide feedback and advice.

Who is a work coach?

400

This power is given to people because of their superior knowledge about the work.

What is expert power?

400

The number of employees that any one manager supervises directly is called.

What is span of control?

400

This motivation theory that people are influenced most strongly by one of three specific needs - achievement, affiliation, or power - was developed by.

Who is McClelland?

500

This management theory is directed at organizational improvement through understanding employee motivation and actions.

What is organizational management?

500

This part of the problem-solving process could involve having people brainstorm ideas, discuss with other managers the problem, seek out advice from employees.

What is determining possible solutions?

500

This leadership style is the most flexible in their approach.

What is an open leader?

500

These are guidelines used in making decisions regarding specific, recurring situations.

What are policies?

500

This is the best credit policy for a company.

What is paying for credit purchases well before payment is due?