Business Foundations
The type of business with 2-20 owners
What is a partnership
Relationship between HR Management and Business Objectives
What is managing employee motivation and corporate culture to ensure efficiency and effectiveness
Ops management and business objectives
What is managing operations leads to less waste and more advanced processes enabling business objectives to be met.
Business Change
What is any alteration to the internal or external environment that results in an adoption of new ideas and behaviours within a business
When managing change leaders must
What is plan, collaborate communicate, support, be accountable (one or more for points)
The separation of legal entities achieved through incorporation
What is limited liability?
The four drives and the theorists
What are Drive to Bond, Acquire, Learn, Defend and who are Lawrence and Nohria
The operations system
What are inputs, process, outputs?
Staff absenteeism
What is the percentage of workers who do not show up for work when expected to do so
Two strategies to develop corporate culture
What are: Change management style, training, support, change official corporate culture policies, communicate desired values, reward heroes, collaborate etc
The stakeholder most likely to conflict with suppliers
Who is the manager
Bad habits can be learnt and time may be wasted, at least I'm cheap
What is on the job training?
Which technology improves efficiency sometimes
What is (select a type of tech), explain how efficiency is increased
Principles of Lewin's FFA
Weighting, Ranking, Implementing, Analysis
Low risk strategies to reduce employee resistance to change
What are communication, empowerment, support, incentives
The four features that determine appropriateness of a management style
What are nature of task, time, preference and experience
In the short-term I'm great but my effect is less exciting as time passes. This means business objectives may not be met!
What is performance related pay
Drawbacks of almost all operations management techniques, when I'm stuck on an exam, this is my guess
What are expensive to introduce and may result in loss of jobs
At Woolworths I am lamb and rosemary, pork and fennel, even wagyu beef, at Coles I am Pork and Honey Mustard, Lamb and Pistachio and Plain. Why so many snags
What is Porter's generic strategy of differentiation?
Business transformation
What is the new form or structure of a business after a change has been introduced
The 5 step decision making process
Objectives, facts, identify alternatives, analyse, implement choice
Better off overall, but there are some other advantages
What is an enterprise agreement (plus two advantages)
What are Global Sourcing of Inputs, Global Outsourcing, Global Manufacturing
Employee surveys showed that real corporate culture wasn't reflective of official. This is forceful of sorts
What is a driving force for change
A company that may has made CSR considerations for a certain stakeholder
Who is (company) and relevant stakeholder example