Dispute resolution
Awards and Agreements
Participants in workplace
Termination management
Performance management
100

Action taken by employers or employees during a dispute

Industrial action

100

Unlike an enterprise agreement, this method is not negotiated between the parties and is instead developed for an entire industry.


Award

100

These are people working in the business who may seek more challenging work, autonomy, and involvement in decision-making.

Employees

100

This type of termination happens when an employee chooses to leave the business voluntarily.

Resignation

100

This strategy involves employees reviewing and judging their own work performance.

Self-evaluation

200

A process where a independent third party helps both sides talk and reach their own voluntary agreement.

Mediation

200

It is developed at workplace level and allows wages and conditions to be negotiated to suit a particular workplace.

Enterprise agreement

200

This participant is often found in the HR department and helps manage the employment relationship inside the business.

Human resource manager

200

This type of termination occurs when there is no longer enough work for an employee or the role no longer exists.

Redundancy

200

This strategy involves a formal review by a manager to assess an employee’s work and provide feedback

Performance appraisal

300

This dispute resolution method involves an independent third party making a final legally binding decision.

Arbitration

300

When an employee directly negotiates a working arrangement with their employer, this is known as an?

Individual contract

300

An organisation of workers joined together to protect their industrial interests, negotiate better pay, secure improved working conditions, and advocate for safety.

A union

300

This type of termination is involuntary and may result from poor performance, misconduct, or breaching business policy.

Dismissal

300

Name of the university where I currently studying

Monash

400

When employees withdraw their labor for a period of time to pursue better conditions.

Strike

400

This process allows employers and employees to negotiate wages and working conditions together at workplace level.


Collective bargaining

400

This independent national workplace relations tribunal sets the minimum wage safety net, approves enterprise agreements, and helps resolve disputes.

Fair Work Commission (FWC)

400

Social and ethical practices that a manager can consider implementing when terminating employment.

Transition considerations

400

This strategy involves managers or colleagues directly watching how an employee performs tasks in the workplace.

Employee observation

500

During enterprise bargaining, employees take industrial action that has been approved by the Fair Work Commission.

Protected industrial action

500

A review of an enterprise agreement conducted by the Fair Work Commission to determine whether the terms of the said agreement are more or less beneficial for an employee, compared to the terms in the relevant award. 

 ‘better off overall test’ (BOOT)

500

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500

Notice periods, unused leave payments, and redundancy pay are examples of these considerations in termination management.

Entitlement considerations

500

A manager wants a strategy that can improve motivation by making employees feel involved in target-setting, but still allows later measurement of whether goals were achieved. Which performance management strategy is most suitable?


Management by objectives