Designing Organizational Structure (Chapter 10)
This refers to how tasks are divided into separate jobs.
What is work specialization?
This refers to how much decision-making authority is concentrated at the top.
What is centralization?
The creation of new ideas that can be useful is called this.
What is creativity?
This is the process of making organizations more effective by altering structures or behaviors.
What is organizational change?
This refers to shared values that support innovation.
What is organizational culture?
This term describes who reports to whom in an organization.
What is the chain of command?
This is the degree to which rules and procedures are written and enforced.
What is formalization?
Turning new ideas into products and services is called this.
What is innovation?
Resistance to change often comes from fear of this.
What is the unknown?
This structure promotes collaboration across departments.
What is a team-based structure?
This determines how many employees report to a manager.
What is span of control?
This describes clearly defined roles and a rigid hierarchy.
What is a mechanistic organization?
Small improvements to existing products or processes are called this.
What is incremental innovation?
Unfreezing, changing and refreezing are commonly used steps when organizations are implementing this process of improving systems and workflows.
What is organizational change?
This term refers to a new idea, method or device.
What is an invention?
Grouping employees by function, such as marketing and finances, is called this.
What is a functional structure?
This describes a flexible structure with decentralized decision-making.
What is an organic organization?
Major changes that significantly alter industries are called this.
What is radical innovation?
This technique involves helping employees understand why change is needed.
What is communication?
This leadership style encourages experimentation and new ideas.
What is transformational leadership?
What is a matrix structure?
This approach designs an organization around core processes instead of departments.
What is a horizontal structure?
This refers to generating many ideas quickly without criticism.
What is brainstorming?
This approach involves employees in the change process to gain buy-in.
What is participation?
This type of organizational structure is often used to support innovation by allowing teams from different departments to work together on projects.
What is a cross-functional team?