Characteristics of a Successful Manager
Key Concepts and Terms
Leadership and Team Dynamics
Ethics and CSR
Problem Solving and Decision Making
100

This trait involves being transparent and honest in all communications.

What is integrity?

100

The term refers to the foundational ideas that guide management practices.

What are management concepts?

100

This type of leader focuses on team development and collaboration.

What is a transformational leader?

100

The principle advocates for businesses to act in the best interest of society.

What is Corporate Social Responsibility (CSR)?

100

This method identifies options to find a suitable solution to a problem.

What is problem-solving process?

200

A successful supervisor often possesses this skill to inspire and motivate their team.

What is leadership?

200

This is a systematic approach to review material to ensure comprehension.

What is a review session?

200
Effective teams often have this quality that enhances collaboration and trust.

What is open communication?

200

The term refers to the practice of ensuring fairness and accountability in business actions.

What is business ethics?

200

This approach encourages creativity in generating solutions.

What is brainstorming?

300

This characteristic helps a supervisor to effectively manage stress and maintain composure.  

What is emotional intelligence?

300

The leader must develop the group's ability to work together to achieve common objectives.  This process is known as....

What is team building?

300

This term describes a group formed to solves a specific problem and then disbanded.

What is a task force?

300

Organizations are often evaluated on their impact on this aspect of society.

What is sustainability?

300

This decision-making technique involves weighting the pros and cons of each option.

What is cost-benefit analysis?

400

This quality enables a supervisor to actively listen and respond to employee concerns.

What is empathy?
400

Giving people incentives that cause them to act in desired ways is known as..

What is motivation?

400

Meetings should have a clear purpose to be considered this.

What are productive meetings?

400

The ethical dilemma occurs when a decision may benefit one group but harm another.

What is a conflict of interest?

400

The model involves defining a problem, generating solutions, and evaluating them.

What is rational decision-making model?

500

A successful supervisor recognizes the importance of this in creating a positive work environment.

What is team cohesion?

500

This is the process by which people send and receive information.

What is communication?

500

This leadership style involves seeking input from team members before making decisions.

What is democratic leadership?

500

This term refers to the concept where companies go beyond legal obligations and invest in the well-being of the community and the environment as part of their core business strategy.

What is corporate citizenship?

500

This tool helps teams reach consensus by systematically discussing each option.

What is the decision matrix?