Unit 3 Area of Study 1
Unit 3 Area of Study 2
Unit 3 Area of Study 3
Unit 4 Area of Study 1
Surprise
Questions
Questions
100
List the 6 types of businesses (with an example of each).
Sole Trader (hairdresser, florist, market stall), Partnership (law firms, dentist offices), Social Enterprise (STREAT), GBE (Aus Post), Public Listed Company (Comm Bank), Private Limited Company (7 Eleven)
100
There is a _________ relationship between human resource management and business objectives.
Direct
100
The three key elements of an operations system are... Give a contemporary example of each relating to Qantas or Yakult.
Inputs, Processes, Outputs.
I = skim milk powder, live bacteria, water, citrus flavouring, time, knowledge, labour, fermentation tanks
P = mixing, fermenting, steralisation, packaging
O = 65ml bottles of Yakult Lite and Original
100
Name the 10 KPIs.
Teacher to check.
100
What is the date and time of the end of year exam?
6th of November, 3:00pm
200
Define efficiency and effectiveness.
Efficiency is how well a business uses its resources to achieve business objectives.
Effectiveness is the degree to which a business has achieved its stated objectives.
200
Name the 5 levels of Maslow's Hierarchy of Needs (and an example of each).
Physiological (basic pay), Safety/Security (job security, OH&S), Social (work events), Esteem (career advancement), Self Actualisation (opportunities for promotion, creative and challenging work).
200
Outline 2 differences between a manufacturing business and a service business.
Tangibility, Storability, Occurrence of production and consumption, customer contact etc.
200
How does business change come about? What are the two approaches to change.
As a result of internal and external pressures put on a business. Proactive and reactive.
200
How many exams is the end of year exam out of? How long is the exam?
75 marks
2 hours writing, 5 mins reading
300
Customers and Suppliers are both types of _________. What are their interests?
Stakeholders.
Customers = recieving high quality g&s at affordable prices, engage in businesses that ethical and sustainable, good customer service.
Suppliers = increase revenue, earn profit from resources they supply, good relationships with businesses.
300
Describe an agreement as a method of determining wages and working conditions.
Negotiated between the employer and employees of a specific workplace. Above award rates. Must pass the BOOT test.
300
Explain how AI can increase efficiency and effectiveness.
AI can reduce the time and labour used to complete complex tasks that would usually require human intelligence. This can allow resources to be used optimally and improve productivity = efficiency.
300
Analyse the level of staff turnover at Gadget Industries. 
Teacher to check.
300
How many points Collingwood win the 2023 grand final by?
4 points
400
Explain what decentralised control and decision-making means. Which management styles have this feature?
This means that multiple people have the authority to make decisions.
- Participative and Laissez-Faire
400
Compare entitlement considerations and transition considerations.
Both provided to employees who are terminated.
Diffs = EC are legal, TCs are not. EC apply to all forms of termination, whereas TC only apply to redundant or retired employees.
400
Explain each the lean management principles (POTZ).
POTZ
400
Explain the weighting step if Lewin's Force Field Analysis.
Identify the driving and restraining forces of the change, and allocate a weight of 1-5. 1= low impact on the change. 5 = high impact on the change.
400
How many days are there until the bus man exam?
91 days
500
Explain the appropriateness of the autocratic management style in relation to time and experience of employees.
Crisis situations, when an immediate response/action is required.
Employees are new, lacking skills etc.
500
Explain the role of a union in workplace relations. Give a contemporary example of a union.
Organisations who represent and speak on behalf of employees in a particular industry to protect and improve their wages and working conditions. n
500
What are the 3 CSR considerations that we must know?
1. Environmental sustainability of inputs 2. The amount of waste generated from processes. 3. Amount of waste generated from outputs.
500
Explain Porter's Lower Cost strategy and give a contemporary example.
A business aims to be the lowest cost producer in the industry. I.e., Easy Jet, ALDI.
500
Which country is currently on top of the medal tally in the Olympics?
China