Ch. 1
A(n) _____ is responsible for a temporary work project that involves the participation of people from various functions and levels of the organization, and perhaps from outside the company as well.
What is project manager?
_____ refers to the field of management that specializes in the physical production of goods or services.
What is Operations management?
A(n) _____ is a narrative based on true events that is repeated frequently and shared among organizational employees.
What is story?
_____ is the management of business operations conducted in more than one country.
What is International management?
_____ define the action steps by which an organization intends to attain its strategic goals.
What is Strategic plans?
A social entity that is goal directed and deliberately structured is called a(n) _____.
What is organization?
A(n) _____ perspective provides a broader way of thinking, a way of searching for patterns and determining whether they recur across time periods.
What is historical?
_____ are becoming more popular as organizations strive to keep up with technological advancements and compete in the global economy.
Joint ventures
A country's physical facilities that support economic activities make up its _____.
What is infrastructure?
Goals that define the outcomes that major departments must achieve in order for the organization to reach its overall goals are known as _____ goals.
What is tactical?
Conceptual skills are especially important for _____ managers.
What is top?
A management perspective that suggests jobs should be designed to meet higher-level needs by allowing workers to use their full potential is called a(n) _____.
What is Human resource perspective?
An example of the _____ dimension is that Dixon Ticonderoga Co. is in trouble because of increased competition especially from low-cost pencil companies in China.
What is international?
A preference for a loosely knit social framework in which individuals are expected to take care of themselves is called _____.
What is individualism, low context culture?
Operational plans that focus on specific tasks and processes that help to meet tactical and strategic goals are developed by _____ managers and supervisors.
What is front-line?
_____ involves assigning tasks, grouping tasks into departments, delegating authority, and allocating resources across the organization.
What is Organizing?
_____ pertain to the availability, production, and distribution of resources in a society.
What is Economic forces?
Adaptability culture emerges in an environment that requires _____response and _____ decision making.
What is fast; high-risk?
Companies need to be cautious of _____ when going international because they differ from country to country.
laws
A special type of contingency plan that is used when events are sudden and devastating and require immediate response is called _____.
What is crisis management planning?
_____ is concerned with defining goals for future organizational performance.
What is planning?
The concept that the whole is greater than the sum of its parts is known as _____
What is synergy?
_____, _____, and _____ are three types of strategies that organizations can use to adapt to environmental changes.
boundary-spanning roles; interorganizational partnerships; joint ventures
A multinational corporation typically receives at least _____% of its total sales revenues from outside the parent's home count
What is 25?
The act of determining the organization's goals and the means for achieving them is referred to as _____.
planning