Operations
Day to day activities that keep a business running
What are operations?
Workers, materials, and equipment
What are inputs?
Buying supplies for business
What is purchasing?
Business that provides intangible products.
What is a service business?
Everyone shows up without an established timetable.
What is scheduling?
Goal of keeping costs low
What is efficiency?
Goods or services produced
What are outputs?
Checking that products meet standards
What is quality control?
Business that makes physical goods
What is a manufacturer?
Ran out of fries at lunch
What is inventory control?
Goal of keeping customers happy
What is effectiveness?
Example of input at a restaurant, to make food.
What are ingredients?
Choosing a business location
What is site selection?
A business where customers need appointments
What is a service business?
Built store where no customers live
What is site selection?
Person in charge of the production process
Who is the operations manager?
Example output at school
What is education?
Keeping track of supplies
What is inventory control?
Uses assembly line to produce goods
What is manufacturing?
Machine broken for weeks
What is maintenance?
Turning inputs into outputs
What is operations?
Money used to run business
What is capital?
Moving products to customers
What is logistics?
Usually has inventory to send to retailers
What is a producer?
Workers not wearing safety gear
What is safety?