What are the 4 functions of business?
HR, financing, marketing and operations
What is another name for a consumer?
Customer
Explain the difference between ethics and morals.
Morals: an individuals standard of behaviour; principles of right and wrong.
Ethics: a companies rules/guidelines that outline the principles of right and wrong.
Identify 1 way a business can improve their productivity
1.Staff training and upskilling
2.Investment in operations and inventory systems
3.Technology
4.Communication
How tall is Mr Murray in feet and inches?
Correct for the right feet, bonus for the inches
6 foot four inches
Identify 1 traditional and 1 digital marketing strategy
Traditional: Banners, posters, flyers, billboards, buses, newspaper, radio, telephone
Digital: email, social media, TV ads, apps
Identify 2 features that differentiate a good and a service
Good: tangible, direct consumption
Service: intangible, assists in end goal
Planet: ensure your product is environmentally sustainable
People: ensure you consumers see the value and ethic's in your product
Profit: ensure you product can create profit when releasing a product
List 4 types of staff training
Coaching, teaching, mentoring, reverse-mentoring, on the job training, off the job training, lectures, PDs, education (diplomas, degree's etc.)
Identify this logo:
Target
Identify 1 positive and 1 negative factor for technology in the workplace
Positive: more accurate, faster, greater volume
Negative: costly, regular updates, replaces humans without jobs, faults in systems
Identify 1 factor that influences consumers buying decisions and provide an example
•Marketing and Advertisement
•Personal Factors
•Social and Cultural Influence
•Economic Capability
Provide an example of how "Moral action can also be unethical"
A lawyer who tells the court that his client is guilty may be acting out of a moral desire to see justice done, but this is deeply unethical because it violates the attorney-client privilege.
Explain how communication can impact productivity in the workplace, AND provide an example
Which ocean borders QLD and sits between us and America?
The Pacific Ocean
Identify 3 examples of EACH function
Finance: money management, budgeting, taxes, profit, debt, assets and liabilities
Operations: suppliers, manufacturers, wholesalers, location, retail, technology, processes/procedures
HR: staff development, training, rostering, inductions, motivation, performance reviews
Marketing: traditional, digital, promotions, sales, discounts
Social and cultural
This is a Coles Collectable Mini's Set (youtube if needed). List 2 reasons how this can impact a company's profits.
Consumers higher interest in collecting, leading to an increase in profits
Unsustainable product (environmentally unfriendly) leading to a decrease in profits
(others)
Which of the following is NOT an example of inventory process systems
a) Tracking input quantity schedule
b) Quality assets and liabilities control
c) Delivery notice package
d) End of day sales figures
b) Quality assets and liabilities control
What is the name for a beavers home?
Lodge
Name the business Logo:
Crocs
List the 4 types of factors for 'Personal' consumer buying behaviours
Lifestyle, age, income and occupation
In what year was the Public Sector Ethics Act released?
1994
What is the total percentage of technology replacing/substituting human operations within businesses today?
90%
Who is Slim Dusty?
An Australian country music singer