All Things Reservations
What does RSO stand for? Give three examples.
Registered Student Organizations
What year was ASU founded?
1928
What does the customer service acronym QTIP stand for?
Quit Taking It Personally
Which ASU Core Value says "Do the right thing, even if no one knows." ?
Integrity
UCPC stands for? and Location?
University Center Program Council; garden level of UC
The deposit due for a reservation is what percentage of the full amount owed?
25%
What were the original school colors?
Black and Gold
What type of communication makes up 60% of our daily interactions?
Non-Verbal
What is the image associated with the Community Core Value?
Rams
Where is the Writing Lab?
3rd floor of the Library
What are the four online Reservation Templates?
Academic Room Request, Facilities Request, Self Serve Conference Room Request, and UC Display Case Request
What was the original name of ASU?
San Angelo Junior College
What is the max amount of time that you should leave a customer on hold without checking back in with them?
2 minutes
Which Core Value is represented by a picture of a globe?
Diversity and Inclusion
When are general use hours at the Lakehouse?
Wednesday/Saturday/Sunday from 1 pm to sundown
What are the three locations that our office does NOT have the responsibility of reserving?
Residence Halls, Alumni Center, Swimming Pool in CHP (only on Saturdays for birthday parties)
What year did the Junell Center open?
2002
Provide an explanation of the acronym SMILE. (min. 2)
S - See every situation
M - Make an effort
I - I represent ASU
L - Look at everyone as a guest
E - Every interaction is an opportunity
Which Core Value's Spanish translation is Impacto?
Significance
What is the number for University Police?
325-942-2071
What are 2 reasons that an individual may receive an error message when attempting to build a reservation online?
1. Space not available
2. Capacity Issues
3. Using wrong template
4. Time Constraint (how long in advance)
5. Time Conflict (setup/teardown tails)
During the Ring Ceremony, most recipients touch their rings to Dominic's horns and rub them through his wool to gain what?
Strength and Luck
What percentage of challenges in the workplace and business interactions are actually misunderstandings?
80%
Define the Commitment Core Value.
Hold ourselves and each other accountable to our responsibilities and goals
Name all of the Special Events Full Time Staff.
Amber, Becca, Chandler, Chastity, Jessica, Kailee, Lorena, Matt, Thomas, Zak