Innovation & Technology
What is a common term for online file storage accessible from multiple devices?
Cloud storage.
What national legislation framework covers workplace health and safety in Australia?
Work Health and Safety (WHS) Act 2011.
What resource are businesses encouraged to conserve to reduce their environmental impact?
Energy.
What is the term for a set of rules outlining acceptable behaviour in a workplace?
Code of conduct.
What is the common term for a film's main song?
Soundtrack
Name one significant benefit of automating routine business tasks.
Increased efficiency.
Name one specific piece of personal protective equipment (PPE) commonly used in some workplaces.
Gloves (or safety glasses, hard hat, ear defenders, etc.).
What does the "reduce" principle in "reduce, reuse, recycle" primarily aim to achieve?
To prevent waste generation in the first place.
Name one essential skill for resolving conflicts in a team environment.
Negotiation (or empathy, compromise, communication).
Who played the lead role in the movie "Barbie" (2023)?
Margot Robbie
How can cybersecurity impact a business's reputation?
Cybersecurity breaches can severely damage a business's trust and reputation.
What is the purpose of conducting a risk assessment in the workplace?
To identify potential hazards and assess the risks they pose to workers.
How can a business benefit financially from implementing energy-efficient practices?
It can lead to lower utility bills and operational costs.
What is the purpose of effective time management in a business services role?
To ensure tasks are completed efficiently and deadlines are met.
Which streaming service is known for original series like "Stranger Things" and "The Crown"?
Netflix
What is the primary purpose of a Customer Relationship Management (CRM) system in a business?
To manage and analyse customer interactions and data throughout the customer lifecycle.
Why is regular consultation with workers important for maintaining workplace safety?
It ensures workers' input on safety matters is heard and acted upon, leading to more effective risk control.
Besides environmental concerns, what other two aspects are often considered in the "triple bottom line" of sustainability?
Social and economic.
Why is active listening considered a vital communication skill in the workplace?
It shows respect, helps to understand information accurately, and prevents misunderstandings.
Who is the artist known for hit songs like "Bad Guy" and "Ocean Eyes"?
Billie Eilish
Explain how artificial intelligence (AI) can be used to personalize a customer's online shopping experience.
Explain how artificial intelligence (AI) can be used to personalize a customer's online shopping experience.
In one sentence, explain how promoting a positive work-life balance contributes to employee wellbeing.
Promoting work-life balance reduces stress and burnout, leading to improved mental and physical health for employees.
In one sentence, explain why responsible waste management is crucial for a business's sustainability efforts.
Responsible waste management reduces environmental pollution, conserves resources, and can improve a business's public image.
In one sentence, how does professional networking benefit an individual's career in business services?
Professional networking provides opportunities for career advancement, mentorship, and access to new job prospects and industry insights.
Which pop icon is famous for albums like "1989" and "Midnights"?
Taylor Swift