What is net profit?
Actual profit after working expenses
Define outsourcing
Occurs when a business takes a part of a key function and gives it to another company to perform
What is CSR?
Corporate social responsibility
What does R&D stand for?
Research and development
What is a fixed cost?
A cost that does not change
Name the 6 stakeholders in the HR process
Unions, employers, employees, government organisations, employer organisations, society
Name the factors that influence customer choice.
Psychological, economic, government, sociocultural
What does FIFO stand for?
First in first out
Audi
Name two examples of non current liabilities
debentures, long-term loans, bonds payable, deferred tax liabilities, long-term lease obligations
Define conciliation and explain when it is used
Used when the Fair Work Commission offers suggestions to help resolve an industrial dispute, not legally binding.
Name the seven P's
Price, product, place, promotion, people, process, physical evidence
Explain the advantage of using leading edge tech.
Best option in a highly competitive market, to gain competitive advantage. Can force competitors to follow.
skechers
Define solvency
Ability to pay long term debts
Name the 4 types of employment contracts
Casual, part time, permanent, fixed term
Define sugging
sell or attempt to sell a product under the guise of conducting market research.
Gantt charts & critical path analysis are both tools that can be used for which activity?
Task design
Expedia
Define normalised earnings and explain their purpose
Statements adjusted to remove the effects of seasonality, revenue and expenses that are unusual or one-time influences. They help business owners, financial analysts and other stakeholders understand a company's true earnings from its normal operations.
List 5 of the 10 minimum employment standards
Annual leave, maximum hours of weekly work, flexible arrangement, parental leave, personal/carers leave, community service leave, long service leave, public holidays, notice of termination and redundancy pay, provision of Fair Work Info Statement
WHat are the steps involved in the marketing plan?
S - situational analysis
M - market research
E - establishing marketing objectives
I - identify target market
D - develop strategies
I - implementation, monitoring, control
Define quality control
Checking resources and products in all stages of the production process; includes feed-forward, concurrent and feedback controls.