Directive terms
Marketing
HR
Finance
Operations
100
Provide features and characteristics

What is describe?

100

A small market that sells to a small part of the total customers.

What is a niche market?

100
The HR Process that focuses on training.

What is development?

100

The amount of profit that is reinvested back into the business.

What is retained profit?

100
The operational objective that a business is trying to achieve when they aiming to minimise expenses.

What is cost leadership?

200

Sketch in general terms

What is outline?

200

This term describes the process by which a consumer’s attitudes or behaviour are influenced by the actions, opinions, or examples of others, often seen in social media and word-of-mouth marketing.

What is a sociocultural influence?

200

The type of separation that can be both voluntary or involuntary.

What is redundancy?

200

The financial objective where the business has sufficient current assets to pay for current liabilities.

What is liquidity?

200

The shortest time to complete all activities.

What is the critical path analysis?

300

Show cause and effect or show relationship between

What is explain?

300

This marketing strategy focuses on creating emotional connections with consumers, often leveraging celebrity endorsements to drive product credibility and appeal.

What is opinion leaders?

300

The indicator that measures the number of staff that leave the organisation.

What is staff turnover?

300

The law that ensures that companies comply with the financial regulations.

What is the Corporations Act 2001?

300

Materials, Customers and Information.

What are transformed resources?

400

Show relationship between components and draw out implications

What is analyse?

400

This pricing method involves determining the cost to produce a product and then adding a fixed percentage as profit to arrive at the selling price.

What is cost based pricing?

400

The influence that has led to businesses offering more flexible working conditions.

What is the social influence?

400

A business has added the transportation costs of a new piece of equipment to the purchase price when valuing the asset in the Balance Sheet. This is an example of what limitations of financial statements.

What is capitalised expenses?

400

Buying cheaper raw materials from overseas to decrease costs.

What is global sourcing?

500

Provide points for and/or against

What is discuss?

500

This Australian law protects consumers by prohibiting misleading or deceptive conduct in trade or commerce.

What is Competition and Consumer Act 2010

500

Before an Enterprise Agreement can be approved by Fair Work Commission it must meet the requirement that the employees cannot be any worse off under this agreement in comparison to the Modern Award.

What is the BOOT (Better Off Overall Test) test?

500

The international payment method that is the least risky for importers.

What is clean payment?

500

The operations strategy that involves checking random samples before, during and after the transformation process.

What is quality control?

600

Make a judgement based on criteria

What is evaluate?

600

Under Australian Consumer Law, consumers are entitled to this type of compensation if a product fails to meet guarantees of acceptable quality, fit for purpose, or matching description.

What is refund or replacement?

600

The state of the economy where the demand for labour is increasing and may eventually lead to shortages of labour.

What is a boom?

600

Debt servicing cost.

What is interest?

600

A business that sells fresh milk to supermarket would use this inventory valuation method.

What is FIFO?

700

Inquire into

What is examine?

700

The marketing approach that is used by a business that focuses on promoting the product.

What is the selling approach?

700

Steve Job's Leadership Style

What is pace setting leadership?

700

The financial objective a business is trying to achieve when a business changes their global pricing strategy to price penetration.

What is profitability?

700
The inventory valuation method that a business uses if prices are increasing and they want to reduce the amount of company tax they pay.

What is LIFO?