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100

What is the document that sets out a business's goals and how it intends to achieve them?

Business Plan

100

Which term describes groups or individuals who have an interest in the activities of a business?

Stakeholders 

100

Which term describes the dependence of each key business function on the others?

Interdependence 

100

What business goal refers to increasing the percentage of total industry sales controlled by a business?

Market Share 

100

What term describes employees unwillingness to accept changes to existing workplace practices, that rise from uncertainty

Inertia 

200

Which financial statements shows assets and liabilities at a particular point in time?

Balance Sheet

200

Which financial statements shows revenue and expenses over a period of time?

Income Statement 

200

Which Financial Statement records cash inflows and cash outflows?

Cash Flow Statement 

200

What is the formula for calculating Cost of Goods Sold (COGS)

Opening Stock + Purchases - Closing Stock = COGS 

200

What does benchmarking involve?

Comparing business performance against standards or other businesses

300

What are the three financial statements commonly used to assess a business's financial position?

Cash Flow Statement, Income Statement, Balance sheet

300

Name 3 external Influences 

Answer could include:

Economic, Social, Legal, Technological, Globalisation

300

How can an economic downturn affect the business?

Answers could Include:

It generally reduces consumer spending, can result in downsizing, furthermore, more supply than demand, or less demand overall

300

The different sizes of a business, and what classifies them:

Small - 0-19

Medium Enterprises - 20-199

Large - 200+ 

300

What is the difference between business's strenghts/weaknesses, and its opportunities/threats 

Business strengths and Weaknesses - Internal

Business Opportunities and Threats - External

400

What planning tool identifies strengths, weaknesses, opportunities and threats?

SWOT Analysis 

400

What are the stages of the business life cycle?

Establishment, Growth, Maturity, Post-Maturity 

400

What are the four core business functions?

Operations, Marketing, Finance, Human Resources 
400

What is the Marketing Mix?

4 P's: Price, Promotion, Place, Product 

400

The production process consists of....

Inputs, transformation process, and outputs

500

What are the four stages of the employment cycle?

Acquisition, Development, Maintenance and Seperation


500

All the types of Industries businesses operate in:

Primary, Secondary, Tertiary, Quarternary, Quinary
500

Name 5 Major Stakeholder groups commonly considered by businesses:

Some examples; shareholders, managers, employees, customers, society 

500

What are the two main types of costs? Define them and Provide an example for Each

Fixed  - costs that does not change with the level of production or sales volume. e.g. Rent 

 Variable Costs - costs that change in direct proportion to changes in production volume or business activity. e.g.  raw materials 

500

Type of Employment Contracts available:

Common Law employment Contracts

Awards

Enterprise Agreements, 

Other Employment Contracts